Help & FAQs for owners
Property Listing Checklist
Find below our suggested checklist to ensure you have all the information that a prospective customer may wish to know about your property.
WARNING: Remember to click 'Save' to publish your changes. Any changes made may take up to 5 minutes to appear on website.
Try to ensure you include all of the following information in your description:
A small paragraph introduction (approx 2 sentences) selling the unique features of property.
Follow this with a full description of the property including:
- How many rooms, what are they, what furniture/storage do they contain
- Include the general set up of the bedrooms and beds (double, twin, zip/link)
- If the property can accommodation extra guest beds, include a description of the guest beds, I.e. sofa bed/blow up bed/camp bed, whether or not you add an additional charge.
- Is private/secure parking available? Cost? Access?
- How many spaces can be offered?
- What other parking options are close by? How much to park near apartment, restrictions and other options etc.
Arrival/departure times, including how to pick up keys
Check in/check out details, including early/late procedures and charges
Baggage drop availability - can guests leave luggage anywhere?
What floor is the apartment on, is there a lift available, how many stairs?
Details such as front/rear building access, what type of entrance, garden
Nearest train station and distance from the airport
Details about how far walking to Princes Street and Edinburgh Castle and bus/taxi information
Special Offers: include any discounts you offer
The Location section
This is where the information for your property's location tab is set-up.
The location pointer should already be on the street of your apartment.
If the location marker is not in correct place, uncheck the 'Auto-Update' box and adjust the pointer to the exact property location by manually moving it.
On this tab you can include information such as distances from airports or train stations, or notes on the parking facilities at the property.
The Facilities section
Ensure you complete the facilities section with all the available facilities, as customers can filter a list of properties on our website using any of these items
Include whether smoking is permitted or not using the 'Facilities' and 'Other Facilities' sections.
For Bathrooms, include a numerical value to show the number of bathrooms on the front end (even if it is just one). This is to avoid the confusion of simply showing "Bathrooms: Yes" on the front-end, and instead showing "Bathrooms: 1" or similar.
This is very important for communicating to guests what type of guests your property is suitable for, as well as any accessibility information that guests may want to know before booking.
In this section there is a simple ticklist, as well as 'notes' box for further accessibility information.
The Pictures section
Use a wide selection of images including both interior and exterior shots and make sure to write a specific description of each image to appear under each photo. It is also good practice to add an image title and tags (eg bathroom, bed, kitchen) to improve the quality of your listing.
To choose your main listing photograph then click on the image and drag it to the first position (top left)