Help & FAQs for owners

Property Listing Checklist

Find below our suggested checklist to ensure you have all the information that a customer may wish to know, so they are happy to book.

WARNING: Remember to click 'Save Change' to publish your changes. Any changes made may take up to 5 minutes to appear on the live websites booking system.

More Details section

Try to ensure you include all of the following information in your description:

Small paragraph introduction (approx 2 sentences) selling unique features of property. This is the paragraph that will show on the property search listing page.

Enter a full description of the property including:

• How many rooms, what are they, what furniture/storage do they contain
• Include the general set up of the bedrooms and beds (double, twin, zip/link)
• If the property can accommodation extra guest beds, include a description of the guest beds, I.e. sofa bed/blow up bed/camp bed, whether or not you add an additional charge.

Parking Arrangement:

• Is private/secure parking available? Cost? Access?
• How many spaces can be offered?
• What other parking options are close by? How much to park near apartment, restrictions and other options etc.

Arrival/departure times, including how to pick up keys

Check in/check out details, including early/late procedures and charges

Baggage drop availability - can guests leave luggage anywhere?

What floor is the apartment on, is there a lift available, how many stairs?

Details such as front/rear building access, what type of entrance, garden

Nearest train station and distance from the airport

Details about how far walking to Princes Street and Edinburgh Castle and bus/taxi information

Special Offers: include any discounts you offer

The Location section

This is where the information for your property's location tab is set-up.

The location pointer should already be on the street of your apartment.

If the location marker is not in correct place, uncheck the 'Auto-Update' box and adjust the pointer to the exact property location by manually moving it.

WARNING: Remember to click 'Update' to publish your changes. Any changes made may take up to 5 minutes to appear on the live website.

The Facilities section

Ensure you complete the facilities section with all available facilities, as customers can search properties using any of these items

Include whether smoking is permitted or not and any further details/descriptions in the 'Other Facilities' section

For Bathrooms, include a numerical value to show the number of bathrooms on the front end (even if it is just one). This is to avoid the confusion of simply showing "Bathrooms: Yes" on the front-end, and instead showing "Bathrooms: 1" or similar.

The Pictures section

Good quality, clear and bright photographs

If you would like new photography of your apartment, please email us at mailto:This email address is being protected from spambots. You need JavaScript enabled to view it.

Use a wide selection of images including both interior and exterior shots

You can upload 20 pictures

Write a specific description of each image to appear under each photo

Upload a floor plan

Many customers request floor plan layouts with measurements. If you would like a floor plan produced, please email us at mailto:This email address is being protected from spambots. You need JavaScript enabled to view it.

Choose your main listing photograph then click on the image and drag it to the first position (top left)

The Nearby section

Ensuring you supply as much information as possible, as this increases the chances of confirming a booking