Help & FAQs for owners

How do I know my security deposit will get refunded?

Take a look at our independent and verified feedback on Feefo and you'll see that we are a trusted company, capable of delivering an excellent and reliable service to our guests.

Processing security deposits actually costs us (both in money and time), but we do this to help protect our property owners and managers, and to ensure we are doing everything possible to avoid disruption to future guests.

Visit our Help for Owners section to find out a range of useful info for property owners.

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By booking through the Reserve Apartments website you can enjoy exclusive benefits such as:

  • Flexible Check In and Out
  • Best Rate Guaranteed For Reserve Collection Properties
  • Free Wifi


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