Help & FAQs for owners
Larger groups can either book your apartment online or over the phone with us (the latter is usually for groups staying in multiple apartments).
If you're concerned about hen/stag/single sex groups staying in your apartment we suggest:
- Highlighting that you do not accept these groups at the end of your description
- Adding this information into your terms and conditions
- Calling any guests you suspect may fall into one of these categories to confirm their booking (rather than confirming over email)
If you specify no hen/stag/single sex groups in your terms and conditions then it will be possible for you to cancel the booking.
If you would like any further help or advice on this please email or call us.
Visit our Help for Owners section to find out a range of useful info for property owners.