Help & FAQs for owners
Detailed Equipment Checklist
All beds, pillows and upholstered furniture including chairs must comply with fire safety regulations.
Sitting room
- Sofas/armchairs in good condition
- Rug
- Occasional tables
- Lamps
- Pictures
- Coffee table
- TV
- DVD player
- Visitor’s book
- Instruction folder
- Local information and books
- The odd game is a good touch
Bedrooms
- Good quality bed
- Mattress protector
- Valance
- Headboard
- Duvet and pillows
- Bedspread and cushions
- 3 sets of bedding per bed
- 3 sets of bath towel and hand towel per person
- Bedside table and reading lamp per person
- Adequate hanging and drawer space
- 6 wooden coat hangers per person
- Mirror
- Pictures
- Chair
- Non flammable waste paper basket
Kitchen
- Full sized cooker
- Refrigerator Freezer
- Electric kettle
- Toaster
- Coffee percolator/cafetiere/filter machine
- Automatic washing machine
- Tumble dryer (optional)
- Microwave oven (optional)
- Dishwasher (optional)
Bathroom
- Towel rail preferably heated
- Bathroom cabinet
- Waste bin with lid
- Toothbrush mug
- Soap dish
- Toilet roll holder
- Toilet rolls
- Shaver point
- Mirror
- W.c. brush
- Bath mat
- Hook on the back of the door
- Clean shower curtain
- Door lock/bolt
Tableware
- Quantities supplied should be double the sleeping capacity for properties sleeping up to four people, and one and a half times the sleeping capacity for properties sleeping in excess of four people.
Cutlery
- Large knife and fork
- Dessert spoon and fork
- Teaspoon
- Tablespoon (3 or more)
Glass
- Tumbler Wine glass (decent size)
- Champagne glass (optional)
- Water jug
Crockery
- Soup/cereal bowl
- Dinner plate
- Side plate
- Cup and saucer
- Mug
- Egg cup
- Milk jug
- Sugar bowl
- Butter dish
- Oval meat dish (1 large, 1 small)
- Covered vegetable dish
- Tea pot (1)
- Salt and pepper
- Wooden salad bowl and servers
- Cheese board
- Table mats
Cookware
- Milk pan
- Saucepans and lids (small, medium and large)
- Large frying pan
- Small frying pan
- Casserole dish with lid
- Roasting tins Cake tin
- Microwave ware (where applicable)
Utensils
- Small kitchen knife
- Large all-purpose kitchen knife
- Bread knife
- Wooden spoon (2)
- Carving knife and fork
- Knife sharpener
- Colander
- Spatula
- Potato masher
- Sieve
- Kitchen scissors
- Tin opener
- Potato peeler
- Rolling pin
- Bottle opener
- Cork screw
- Large ladle
- Fish slice
- Cheese grater
- Rotary whisk
- Tea strainer
- Fruit squeezer
- Garlic press
Kitchen equipment
- Tea towels
- Table cloth
- Tray
- Mixing bowls
- Plastic washing up bowl
- Bread board
- Chopping board
- Bread bin
- Measuring jug
- Kitchen scales
- Storage jars
- Oven gloves
- Toast rack
- Pedal/swing bin
- Plastic containers with lids
Cleaning equipment
- Plastic bucket
- Pot scourer/washing up brush
- Scrubbing brush
- Floor cloth
- Soft brush/broom
- Mop
- W.C. cleaner
- Washing up liquid
- Basin/sink cleaner
- Floor cleaner
- Carpet cleaner
- J cloths
- Duster
- Furniture polish
Other
- Iron Ironing board
- Clothes horse
- Vacuum cleaner (good quality)
- Doormat
- Spare light bulbs
- Emergency lighting
- Flower vases
- Telephone
- Stepladder
General supplies
- Tea
- Coffee
- Sugar
- Biscuits
- Salt and pepper
- Loo roll
- Liquid soap
- Cleaning products and cloths/dusters
- Dustpan & brush
- Broom
- Tin foil
- Hoover bags
- Bin bags
- Basic tool kit
- Fire extinguisher
- Fire blanket
- First aid kit
- Smoke alarm in the kitchen and in each hallway if your property is over more than one floor
- Wireless broadband router
- Large knife and fork
- Dessert spoon and fork
- Teaspoon
- Tablespoon (3 or more)
Glass
- Tumbler Wine glass (decent size)
- Champagne glass (optional)
- Water jug
Crockery
- Soup/cereal bowl
- Dinner plate
- Side plate
- Cup and saucer
- Mug
- Egg cup
- Milk jug
- Sugar bowl
- Butter dish
- Oval meat dish (1 large, 1 small)
- Covered vegetable dish
- Tea pot (1)
- Salt and pepper
- Wooden salad bowl and servers
- Cheese board
- Table mats
Cookware
- Milk pan
- Saucepans and lids (small, medium and large)
- Large frying pan
- Small frying pan
- Casserole dish with lid
- Roasting tins Cake tin
- Microwave ware (where applicable)
Utensils
- Small kitchen knife
- Large all-purpose kitchen knife
- Bread knife
- Wooden spoon (2)
- Carving knife and fork
- Knife sharpener
- Colander
- Spatula
- Potato masher
- Sieve
- Kitchen scissors
- Tin opener
- Potato peeler
- Rolling pin
- Bottle opener
- Cork screw
- Large ladle
- Fish slice
- Cheese grater
- Rotary whisk
- Tea strainer
- Fruit squeezer
- Garlic press
Kitchen equipment
- Tea towels
- Table cloth
- Tray
- Mixing bowls
- Plastic washing up bowl
- Bread board
- Chopping board
- Bread bin
- Measuring jug
- Kitchen scales
- Storage jars
- Oven gloves
- Toast rack
- Pedal/swing bin
- Plastic containers with lids
Cleaning equipment
- Plastic bucket
- Pot scourer/washing up brush
- Scrubbing brush
- Floor cloth
- Soft brush/broom
- Mop
- W.C. cleaner
- Washing up liquid
- Basin/sink cleaner
- Floor cleaner
- Carpet cleaner
- J cloths
- Duster
- Furniture polish
Other
- Iron Ironing board
- Clothes horse
- Vacuum cleaner (good quality)
- Doormat
- Spare light bulbs
- Emergency lighting
- Flower vases
- Telephone
- Stepladder
General supplies
- Tea
- Coffee
- Sugar
- Biscuits
- Salt and pepper
- Loo roll
- Liquid soap
- Cleaning products and cloths/dusters
- Dustpan & brush
- Broom
- Tin foil
- Hoover bags
- Bin bags
- Basic tool kit
- Fire extinguisher
- Fire blanket
- First aid kit
- Smoke alarm in the kitchen and in each hallway if your property is over more than one floor
- Wireless broadband router
- Tumbler Wine glass (decent size)
- Champagne glass (optional)
- Water jug
Crockery
- Soup/cereal bowl
- Dinner plate
- Side plate
- Cup and saucer
- Mug
- Egg cup
- Milk jug
- Sugar bowl
- Butter dish
- Oval meat dish (1 large, 1 small)
- Covered vegetable dish
- Tea pot (1)
- Salt and pepper
- Wooden salad bowl and servers
- Cheese board
- Table mats
Cookware
- Milk pan
- Saucepans and lids (small, medium and large)
- Large frying pan
- Small frying pan
- Casserole dish with lid
- Roasting tins Cake tin
- Microwave ware (where applicable)
Utensils
- Small kitchen knife
- Large all-purpose kitchen knife
- Bread knife
- Wooden spoon (2)
- Carving knife and fork
- Knife sharpener
- Colander
- Spatula
- Potato masher
- Sieve
- Kitchen scissors
- Tin opener
- Potato peeler
- Rolling pin
- Bottle opener
- Cork screw
- Large ladle
- Fish slice
- Cheese grater
- Rotary whisk
- Tea strainer
- Fruit squeezer
- Garlic press
Kitchen equipment
- Tea towels
- Table cloth
- Tray
- Mixing bowls
- Plastic washing up bowl
- Bread board
- Chopping board
- Bread bin
- Measuring jug
- Kitchen scales
- Storage jars
- Oven gloves
- Toast rack
- Pedal/swing bin
- Plastic containers with lids
Cleaning equipment
- Plastic bucket
- Pot scourer/washing up brush
- Scrubbing brush
- Floor cloth
- Soft brush/broom
- Mop
- W.C. cleaner
- Washing up liquid
- Basin/sink cleaner
- Floor cleaner
- Carpet cleaner
- J cloths
- Duster
- Furniture polish
Other
- Iron Ironing board
- Clothes horse
- Vacuum cleaner (good quality)
- Doormat
- Spare light bulbs
- Emergency lighting
- Flower vases
- Telephone
- Stepladder
General supplies
- Tea
- Coffee
- Sugar
- Biscuits
- Salt and pepper
- Loo roll
- Liquid soap
- Cleaning products and cloths/dusters
- Dustpan & brush
- Broom
- Tin foil
- Hoover bags
- Bin bags
- Basic tool kit
- Fire extinguisher
- Fire blanket
- First aid kit
- Smoke alarm in the kitchen and in each hallway if your property is over more than one floor
- Wireless broadband router
- Soup/cereal bowl
- Dinner plate
- Side plate
- Cup and saucer
- Mug
- Egg cup
- Milk jug
- Sugar bowl
- Butter dish
- Oval meat dish (1 large, 1 small)
- Covered vegetable dish
- Tea pot (1)
- Salt and pepper
- Wooden salad bowl and servers
- Cheese board
- Table mats
Cookware
- Milk pan
- Saucepans and lids (small, medium and large)
- Large frying pan
- Small frying pan
- Casserole dish with lid
- Roasting tins Cake tin
- Microwave ware (where applicable)
Utensils
- Small kitchen knife
- Large all-purpose kitchen knife
- Bread knife
- Wooden spoon (2)
- Carving knife and fork
- Knife sharpener
- Colander
- Spatula
- Potato masher
- Sieve
- Kitchen scissors
- Tin opener
- Potato peeler
- Rolling pin
- Bottle opener
- Cork screw
- Large ladle
- Fish slice
- Cheese grater
- Rotary whisk
- Tea strainer
- Fruit squeezer
- Garlic press
Kitchen equipment
- Tea towels
- Table cloth
- Tray
- Mixing bowls
- Plastic washing up bowl
- Bread board
- Chopping board
- Bread bin
- Measuring jug
- Kitchen scales
- Storage jars
- Oven gloves
- Toast rack
- Pedal/swing bin
- Plastic containers with lids
Cleaning equipment
- Plastic bucket
- Pot scourer/washing up brush
- Scrubbing brush
- Floor cloth
- Soft brush/broom
- Mop
- W.C. cleaner
- Washing up liquid
- Basin/sink cleaner
- Floor cleaner
- Carpet cleaner
- J cloths
- Duster
- Furniture polish
Other
- Iron Ironing board
- Clothes horse
- Vacuum cleaner (good quality)
- Doormat
- Spare light bulbs
- Emergency lighting
- Flower vases
- Telephone
- Stepladder
General supplies
- Tea
- Coffee
- Sugar
- Biscuits
- Salt and pepper
- Loo roll
- Liquid soap
- Cleaning products and cloths/dusters
- Dustpan & brush
- Broom
- Tin foil
- Hoover bags
- Bin bags
- Basic tool kit
- Fire extinguisher
- Fire blanket
- First aid kit
- Smoke alarm in the kitchen and in each hallway if your property is over more than one floor
- Wireless broadband router
- Milk pan
- Saucepans and lids (small, medium and large)
- Large frying pan
- Small frying pan
- Casserole dish with lid
- Roasting tins Cake tin
- Microwave ware (where applicable)
Utensils
- Small kitchen knife
- Large all-purpose kitchen knife
- Bread knife
- Wooden spoon (2)
- Carving knife and fork
- Knife sharpener
- Colander
- Spatula
- Potato masher
- Sieve
- Kitchen scissors
- Tin opener
- Potato peeler
- Rolling pin
- Bottle opener
- Cork screw
- Large ladle
- Fish slice
- Cheese grater
- Rotary whisk
- Tea strainer
- Fruit squeezer
- Garlic press
Kitchen equipment
- Tea towels
- Table cloth
- Tray
- Mixing bowls
- Plastic washing up bowl
- Bread board
- Chopping board
- Bread bin
- Measuring jug
- Kitchen scales
- Storage jars
- Oven gloves
- Toast rack
- Pedal/swing bin
- Plastic containers with lids
Cleaning equipment
- Plastic bucket
- Pot scourer/washing up brush
- Scrubbing brush
- Floor cloth
- Soft brush/broom
- Mop
- W.C. cleaner
- Washing up liquid
- Basin/sink cleaner
- Floor cleaner
- Carpet cleaner
- J cloths
- Duster
- Furniture polish
Other
- Iron Ironing board
- Clothes horse
- Vacuum cleaner (good quality)
- Doormat
- Spare light bulbs
- Emergency lighting
- Flower vases
- Telephone
- Stepladder
General supplies
- Tea
- Coffee
- Sugar
- Biscuits
- Salt and pepper
- Loo roll
- Liquid soap
- Cleaning products and cloths/dusters
- Dustpan & brush
- Broom
- Tin foil
- Hoover bags
- Bin bags
- Basic tool kit
- Fire extinguisher
- Fire blanket
- First aid kit
- Smoke alarm in the kitchen and in each hallway if your property is over more than one floor
- Wireless broadband router
