Help & FAQs for owners

Detailed Equipment Checklist

All beds, pillows and upholstered furniture including chairs must comply with fire safety regulations.

Sitting room

• Sofas/armchairs in good condition MUST HAVE
• Rug CAN BE AVOIDED
• Occasional tables CAN BE AVOIDED
• Lamps GOOD TO HAVE
• Pictures GOOD TO HAVE
• Coffee table GOOD TO HAVE
• TV MUST HAVE
• DVD player GOOD TO HAVE
• Instruction folder MUST HAVE
• Local information and books GOOD TO HAVE
• The odd game is a good touch CAN BE AVOIDED

Bedrooms

• Good quality bed MUST HAVE
• Mattress protector MUST HAVE
• Valance GOOD TO HAVE
• Headboard GOOD TO HAVE
• Duvet and pillows MUST HAVE
• Bedspread and cushions GOOD TO HAVE
• 3 sets of bedding per bed MUST HAVE-WE SUPPLY
• 3 sets of bath towel and hand towel per person MUST HAVE WE SUPPLY
• Bedside table and reading lamp per person GOOD TO HAVE
• Adequate hanging and drawer space MUST HAVE
• 6 wooden coat hangers per person GOOD TO HAVE
• Mirror MUST HAVE
• Pictures GOOD TO HAVE
• Chair GOOD TO HAVE
• Non flammable waste paper basket GOOD TO HAVE

Kitchen

• Full sized cooker MUST HAVE
• Refrigerator Freezer MUST HAVE
• Electric kettle MUST HAVE
• Toaster MUST HAVE
• Coffee percolator/cafetiere/filter machine GOOD TO HAVE
• Automatic washing machine GOOD TO HAVE
• Tumble dryer (optional) 
• Microwave oven (optional)
• Dishwasher (optional)

Bathroom

• Towel rail preferably heated CAN BE AVOIDED
• Bathroom cabinet GOOD TO HAVE
• Waste bin with lid MUST HAVE
• Toothbrush mug GOOD TO HAVE
• Soap dish GOOD TO HAVE
• Toilet roll holder GOOD TO HAVE
• Toilet rolls WE SUPPLY
• Shaver point CAN BE AVOIDED
• Mirror MUST HAVE
• W.c. brush MUST HAVE
• Bath mat WE SUPPLY
• Hook on the back of the door GOOD TO HAVE
• Clean shower curtain MUST HAVE 
• Door lock/bolt MUST HAVE

Tableware

• Quantities supplied should be double the sleeping capacity for properties sleeping up to four people, and one and a half times the sleeping capacity for properties sleeping in excess of four people.

Cutlery

• Large knife and fork
• Dessert spoon and fork
• Teaspoon
• Tablespoon (3 or more)

Glass

• Tumbler Wine glass (decent size)
• Champagne glass (optional)
• Water jug

Crockery

• Soup/cereal bowl
• Dinner plate
• Side plate
• Cup and saucer
• Mug
• Egg cup
• Milk jug
• Sugar bowl
• Butter dish
• Oval meat dish (1 large, 1 small)
• Covered vegetable dish
• Tea pot (1)
• Salt and pepper
• Wooden salad bowl and servers
• Cheese board
• Table mats

Cookware

• Milk pan
• Saucepans and lids (small, medium and large)
• Large frying pan
• Small frying pan
• Casserole dish with lid
• Roasting tins Cake tin
• Microwave ware (where applicable)

Utensils

• Small kitchen knife
• Large all-purpose kitchen knife
• Bread knife
• Wooden spoon (2)
• Carving knife and fork
• Knife sharpener
• Colander
• Spatula
• Potato masher
• Sieve
• Kitchen scissors
• Tin opener
• Potato peeler
• Rolling pin
• Bottle opener
• Cork screw
• Large ladle
• Fish slice
• Cheese grater
• Rotary whisk
• Tea strainer
• Fruit squeezer
• Garlic press

Kitchen equipment

• Tea towels WE SUPPLY
• Table cloth GOOD TO HAVE
• Tray GOOD TO HAVE
• Mixing bowls GOOD TO HAVE 
• Plastic washing up bowl GOOD TO HAVE
• Bread board GOOD TO HAVE 
• Chopping board GOOD TO HAVE
• Bread bin GOOD TO HAVE
• Measuring jug GOOD TO HAVE
• Kitchen scales GOOD TO HAVE
• Storage jars
• Oven gloves MUST HAVE
• Toast rack GOOD TO HAVE
• Pedal/swing bin MUST HAVE
• Plastic containers with lids GOOD TO HAVE

Cleaning equipment

• Plastic bucket
• Pot scourer/washing up brush
• Scrubbing brush
• Floor cloth
• Soft brush/broom
• Mop
• W.C. cleaner
• Washing up liquid
• Basin/sink cleaner
• Floor cleaner
• Carpet cleaner
• J cloths
• Duster
• Furniture polish

Other

• Iron Ironing board MUST HAVE
• Clothes horse GOOD TO HAVE
• Vacuum cleaner (good quality)
• Doormat MUST HAVE
• Spare light bulbs
• Emergency lighting
• Flower vases GOOD TO HAVE
• Stepladder GOOD TO HAVE

General supplies

• Tea
• Coffee
• Sugar
• Biscuits
• Salt and pepper
• Loo roll
• Liquid soap
• Cleaning products and cloths/dusters
• Dustpan & brush
• Broom
• Tin foil
• Hoover bags
• Bin bags
• Basic tool kit GOOD TO HAVE
• Fire extinguisher MUST HAVE
• Fire blanket MUST HAVE
• First aid kit GOOD TO HAVE
• Smoke alarm in the kitchen and in each hallway if your property is over more than one floor MUST HAVE
• Wireless broadband router MUST HAVE