Help & FAQs for owners

What is '3rd Party Agent Commission'?

A big part of the service we offer at Reserve is marketing your property across several powerful channels. This helps to ensure your property is found by guests and allows us to consistently achieve the best possible rates for your property.

Some of these marketing channels charge a percentage commission on each booking, and in these situations, we pass this charge on to you as a disbursement. Third-party commission is an accounting term that means we are achieving and processing the booking on your behalf, and so we're able to pass the cost directly on to you (in the same way that we would pass on property management and cleaning costs).

As an example, Booking.com charge a 15% commission. We pass this cost on as a disbursement.

This can work out to be a little higher than the standard commission you are charged (as an overall percentage of the total booking value), but this is often offset by rates on third-party channels being slightly higher than those on our own website.

Visit our Help for Owners section to find out a range of useful info for property owners or head to our homepage to see how we can work with you.