Help & FAQs for owners

Cleaning Checklist

It is important to create a great first impression for guests when they arrive at a self-catering property. One of the most common complaints is cleanliness and guests are quick to pick up on anything they can!

We have put together this handy checklist for preparing properties for your next guests:

GENERAL

• LIGHT SWITCHES WIPED
• SKIRTING BOARDS DUSTED
• DOOR HANDLES POLISHED
• CARPETS HOOVERED/FLOORS CLEAN
• MIRRORS/PICTURE FRAMES DUSTED
• WOODEN/GLASS SURFACES CLEAN
• LAMP SHADES CLEANED
• BINS CLEAN AND WITH BINLINERS
• COBWEBS REMOVED FROM CEILINGS/WINDOWS
• FRONT DOOR PRESENTED WELL AND IS CLEAN
• COMMENTS BOOK: READ & ACTION COMMENT INSERTED IN APPROPRIATE WORDING
• APPROPRIATE NUMBER OF KEYS DISPLAYED
• ALL LIGHTBULBS CHECKED AND WORKING
• COMMENTS BOOK DISPLAYED CLEARLY
• GUEST PACK INCLUDING MAP, TOURIST INFO ETC
• HOUSEKEEPING NOTES ARE DISPLAYED ON LAMINATE ON THE KITCHEN CUPBOARD
• CLEANING MATERIALS: WASHING UP LIQUID, SCOURER, DISHCLOTH, TOILET CLEANER, WORKTOP SPRAY, OVEN CLEANER, DUSTER
• HOT WATER TESTED

BATHROOM

• SINK, BATH ETC CLEAN AND DRIED SHINY
• TAPS CLEAN AND SHINING
• SHOWERHEAD/TOWEL RAIL ETC SHINY
• FLOOR CLEAN ESPECIALLY CORNERS & AROUND TOILET
• TOILET CLEAN, INCLUDING UNDER SEAT & AROUND BASE
• TOWELS AMPLE & CLEAN, NICELY ARRANGED
• CLEAN BATHMAT
• 1 X TOILET ROLL
• SOAP DISPENSER FULL (IF APPLICABLE)
• 1 X HANDTOWEL PER PERSON
• 1 X FACE TOWEL PER PERSON

KITCHEN

• TEA, COFFEE, SUGAR, MILK IN FRIDGE
• FRIDGE/FREEZER CLEAN – NOT ICED
• MICRO/OVEN/HOB CLEAN – NO SMEARS
• CROCKERY CLEAN & IN GOOD CONDITION
• ENOUGH CROCKERY FOR THE MAXIMUM NUMBER OF GUESTS
• THE CUTLERY DRAWER IS CLEAN WITH NO CRUMBS
• TOASTER WIPED AND DE-CRUMBED
• KETTLE RINSED (LIMESCALE) & CLEAN
• SINK & TAPS SHINY (ESP AROUND TAPS)
• TILES AND SURFACES CLEAN & SMEAR FREE
• CUPBOARDS CLEAN INSIDE & OUT
• CLEAN DISH CLOTHES AND SCOURER
• CLEAN TEA TOWEL
• FIRE EXTINGUISHER & FIRE BLANKET

BEDROOMS

• LINEN CLEAN AND IRONED
• BED MADE AND PRESENTED NICELY- NO CREASES
• WARDROBES CLEAN AND INSIDE DUSTED
• AMPLE CLOTHES HANGERS FOR MAX GUESTS
• HOOVER UNDER BEDS
• ANY DRAWERS WIPED INSIDE REGULARLY
• 2 PILLOWS PER BED

OUTSIDE AREA (IF APPLICABLE)

• SWEPT
• RUBBISH REMOVED
• OUTDOOR FURNITURE WIPED
• CHAIRS POSITIONED SO THEY DO NOT HOLD WATER
• GARDEN MAINTAINED WELL

Visit our Help for Owners section to find out a range of useful info for property owners or head to our homepage to see how we can work with you.