Help and FAQs

What happens if I can't travel due to illness or travel issues?

Our company policy does not cover guests for cancellations due to illness or travel issues. We strongly advise taking out travel insurance for your stay and can provide supporting documentation for a travel insurance claim if required. 

Browse our portfolio and book your next self-catering break today. For answers to more frequently asked questions, head to our Help and FAQs page.

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By booking through the Reserve Apartments website you can enjoy exclusive benefits such as:

  • Flexible Check In and Out
  • Best Rate Guaranteed For Reserve Collection Properties
  • Free Wifi


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