Help and FAQs Do you offer corporate or executive short term lets? What do you suggest I do during my stay? I enjoyed my stay; how do I leave a review? How do I check-in? Is there an age limit for booking your properties? Do you accept pets? Do you provide towels and bed linen? What payment cards do you accept and can I pay by phone? My dates aren't available; how can I view other available dates? What happens if I can't travel due to illness or travel issues? Why is it better to book directly with you? Where can I find accessibility information for properties? Are there fees for late check-in? Why do I have to pay extra for using the sofa bed? Can I check-in earlier or check-out later than the specified time? How do I see the price and make a booking? How can I narrow down my search? Are the discounts genuine? Can I put the accommodation on hold? Is the availability calendar up to date? What is a security deposit? How do I make a group booking? Can I negotiate a discount? Do you own the apartments? RESTRAV.COM What is a refundable damage deposit? Who is my main point of contact and when can I speak with them? What is your cancellation policy?