The South Charlotte Residence Edinburgh

independently rated: 72.7%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 12 user reviews of The South Charlotte Residence
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  • Property ID37005
  • Sleeps 8
  • Bedrooms 4
  • Bathroom(s) 3
  • Floor 2nd floor

Key features

Extravagance awaits you at The South Charlotte Street Residence. Nestled in the West End between Princes Street and George Street, this fabulous property mixes comfort with splendour to create a unique home from home. With four bedrooms sleeping up to 8 guests, oodles of light and space, and luxury fittings throughout, the South Charlotte Street Apartment is one heck of a find. As if the glorious interior wasn’t enough, you’re also treated to a prime location just off of one of Edinburgh’s favourite Georgian Squares, Charlotte Square, with Edinburgh Castle and the Royal Mile just a haggis’ throw away.

The very generous living and dining room is decorated in chic mid-century modern with a teal and mushroom palette, and has ample seating, including an extra large sofa and armchairs. Double, full-length windows let in plentiful daylight, highlighting the thoughtful interior design and traditional Georgian features lovingly maintained. A grand dining table allows for a sophisticated sit down occasion if you fancy rustling up some culinary treats, no doubt using fresh delicacies purchased locally. Entertainment needs are also catered for, with colossal flat screen TV and WiFi. The petite kitchen is perfectly formed, boasting minimal, modern design, and all the appliances you could desire, and even a small breakfasting bar.

Four sizeable bedrooms invite you in for a soothing night’s sleep, all decorated in calming, neutral tones but each with their own distinct style. Guests can choose from one double bedrooms, and two king rooms, and one twin or king room (adjustable bed), all equipped with storage space, large windows, and two with en suite shower rooms. The family bathroom is yet another slice of modern luxury, and features shower over bath.

The local area couldn't be any better. Set beside Princes Street and George Street, shopaholics are in for a real treat; as are culture enthusiasts in search of Edinburgh's most famous attractions, with the Royal Mile, Edinburgh Castle, Old Town and other favourites just minutes away. The popular area of Stockbridge, a quaint village-like district packed with independent businesses and galleries, is around a ten minute stroll North via the tree-lined roads of the New Town.

Please note that this property is on the second floor, in a traditional Georgian property and therefore without lift.

Baggage Drop - this may be possible by prior arrangement.

This property doesn't come with free parking but there is limited paid street parking in local area for an additional fee. Alternatively, a short walk away payable parking is available at the NCP car park on Castle Terrace

This property operates a key safe, so you can let yourself into the property any time after 4pm. The key safe code will be issued before your arrival.

Entry to the apartment is from 16:00 onwards. Earlier entry can perhaps be arranged but depends if there is a departure at your chosen apartment that day. This can be confirmed within 48 hours of arrival. If you are arriving earlier than 16:00 on your day of arrival, it is always worth contacting the property manager as they will always endeavour to give you access as soon as possible. You may be able to arrive early and leave luggage and come back however this is not guaranteed.

The latest departure time is 11:00, however, a guaranteed later departure (up to 20:00) can be arranged for a fee of 50% of the daily rate for that day but please note this is subject to no existing booking arriving that day already.

A £200 refundable damage/security deposit is due 7 days before arrival, and refunded after departure.

All properties are strictly non-smoking, and do not accept hen/stag/party groups. At least one guest must be over 25 years old.

Please arrange your arrival with the property manager at least 24 hours before arrival.

Check in is from 4pm, and check out is before 11am.

Sleeping arrangements 1x twin OR King room, 1x double room, 2x king room

Exterior This apartment forms part of a traditional Georgian terrace.

Parking notes This property doesn't come with free parking but there is limited paid street parking in local area for an additional fee. Alternatively, a short walk away payable parking is available at the NCP car park on Castle Terrace - you can find details of the parking costs via the following link: https://www.ncp.co.uk/find-a-car-park/car-parks/edinburgh-castle-terrace/

  • Paid parking (outdoor)
  • General facilities

    • Dishwasher Yes
    • Linen provided Yes
    • Bath towels provided Yes
    • Tumble dryer Yes
    • Washing machine Yes
    • Microwave Yes
    • Fridge Yes
    • Oven Yes
  • Entertainment

    • TV Yes
  • Internet access

    • Internet access Yes
    • Wifi Yes
  • Accessibility

    • Walk in shower
    • Upper floor reachable by stairs only

    This property is situated on the second floor and is reachable by stairs only.

Interior layout A central hallway with living/dining room, kitchen, four bedrooms and family bathroom all off.

Check-in/out

Check-in from16:00

You will be asked to check-out before11:00

Floor Plan

The South Charlotte Residence location within Edinburgh

Postal code

EH2 4AS

The South Charlotte Residence reviews

independently rated: 72.7%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 12 user reviews of The South Charlotte Residence
05 Sep 2021

Service:

I stayed in this apartment last year and was pleased with it so booked it again. Unfortunately this time the apartment was grubby and very tired with lots of general maintenance needed. I appreciate that the pandemic has been hard on this industry but when charging these prices you need to keep up with basic maintenance. Excellent size and location.

Product:

Did contact the caretaker on Whatsapp during stay and although it was read I did not get a response.

Our response

Thank you for taking the time to leave feedback. We are glad that you find the apartment to be a good size and well located. We are sorry to hear of your concerns with the maintenance of the property - most of these have now been dealt with and the remaining items are being worked on as we move into the quieter season. The Property Manager has confirmed that he received your WhatsApp message and noted the points raised - he apologises for not having responded at the time to acknowledge receipt of the message. We hope despite these issues you enjoyed your trip to Edinburgh and hope to welcome you back to Reserve Apartments again soon

review via Feefo.com

30 Aug 2021

Service:

It was very good that Reserve Apartments survived the last 18 months, tough times for all. They did not operate a refundable deposit scheme or allow people to roll their deposits forward to the next year (we lost ours last year with them) despite that we booked again with them this year as the apartment was one of the few of the right size in the best location. Also this policy probably allowed them to survive the last year.
David was a bit sparse in his communication, but Natalie was extremely responsive to our every question and need and we only had to mention something was missing or not working and it was replaced or fixed within hours.

Product:

As one would expect the apartment was not as bright and colourful as in the photographs. Some of the furniture shown in the pictures was missing.
The Apartment was clean and very comfortable, but there were food splashes up the walls in the kitchen which could have been cleaned off before we got there. Also coffee stains on the walls in the hall, not Reserves fault but a bit more attention to detail would be good.
The curtains in the main room were partly hanging off the rails.
None of the extractor fans worked in the bathrooms when we arrived but Reserve were getting those fixed as soon as we told them.
This is not a cheap apartment but having checked this is the price you have to pay for four double bedrooms in the centre of Edinburgh during the Fringe, and the location is excellent, very central and just off the really noisy parts of the city.
If we wanted to do this again we would probably booked this apartment again.

Our response

Thank you for taking the time to leave feedback. We are glad to hear that you enjoyed your stay and that our Property Management team was on hand to assist with any issues that arose. After continuously reviewing our policies throughout the pandemic we are now offering date changes or vouchers for bookings where we are unable to legally accommodate guests on their check-in date due to government restrictions. Thank you again for staying with Reserve Apartments - we look forward to welcoming you back again soon

review via Feefo.com

14 May 2019

well located and comfortable apartment,.<br />insufficient kitchen equipment to make food: no big pan or casserole to make pasta for 8 for example, no salad bowl ...<br />room on the noisy street and smell of sewage in the double room

Our response

Thank you for taking the time to provide us with feedback. Both ourselves and the property owner were very disappointed to hear that you were unhappy with the apartment. Thank you for bringing the issue regarding the lack of utensils to our attention. I can confirm that the property owner has taken your points on board and has now provided new utensils suitable for large groups. We are very sorry for the inconvenience caused by the plumbing issue which resulted in the sewage smell in one of the bedrooms. I can confirm that this issue has now been resolved and the owner provided you with a 25% refund of the total cost of your accommodation to compensate for this inconvenience.
However, we are pleased to hear that you enjoyed the rest of the apartment and the great location. We hope to welcome you back to Edinburgh in the future.

review via Feefo.com

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