The High Riggs Residence Edinburgh

independently rated: 75%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 8 user reviews of The High Riggs Residence
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  • Property ID114985
  • Sleeps 4
  • Bedrooms 2
  • Bathroom(s) 2
  • Floor 3rd floor

Key features

This delightful Edinburgh self-catering apartment is situated in a modern development a 2 minute stroll from The Grassmarket. Quiet but central, this beautifully appointed short stay accommodation sleeps 4 people and is conveniently equipped with everything you need, including secure parking for one car.

The bright lounge features super-comfy sofas, plush carpet and Juliet balconies, and the large dining table seats all guests comfortably. Your entertainment needs are met with flat screen TV, DVD player, Virgin TV and WiFi. The kitchen is well equipped and features a washing machine and microwave. Two large bedrooms, one with en suite shower, have double beds and plentiful guest storage. A family bathroom with shower over bath completes this home from home.

Situated in between The Grassmarket and Lothian Road, the local area is awash with amenities. Guests are spoilt for choice, with restaurants, bars and cafes lining the surrounding area, and numerous grocery and convenience stores nearby. Princes Street, the Royal Mile and George Street shops are within walking distance or short taxi ride, as is Edinburgh Castle. A short bus ride takes you to Edinburgh Zoo, HMS Britannia, the Botanic Gardens, Holyrood Palace and park and many other venues. As such, the apartment makes for an ideal short term flat to rent as Edinburgh Festival accommodation.

A meet and greet service is provided, whereby you will be met at the property to be provided with keys and to be shown the property. Please arrange your arrival with the property manager.

Entry to the apartment is from 16:00 onwards; however, please note that arrivals after 21:00 will incur a late fee of £30 for unsociable hours. Earlier entry can perhaps be arranged but depends if there is a departure at your chosen apartment that day. This can be confirmed within 48 hours of arrival. If you are arriving earlier than 16:00 on your day of arrival, it is always worth contacting the property manager as they will always endeavour to give you access as soon as possible. You may be able to arrive early and leave luggage and come back however this is not guaranteed.

The latest departure time is 11:00, however, a guaranteed later departure (up to 20:00) can be arranged for a fee of 50% of the daily rate for that day but please note this is subject to no existing booking arriving that day already.

Sleeping arrangements Double bed in each bedroom

Exterior This property forms part of a modern development

Parking notes One space within a secure car park at the complex

  • Free parking (outdoor)
  • General facilities

    • Linen provided Yes
    • Bath towels provided Yes
    • Hair dryer Yes
    • Washing machine Yes
    • Microwave Yes
    • Fridge Yes
    • Oven Yes
    • Iron / Ironing board Yes
  • Entertainment

    • Satellite TV Yes
    • DVD player Yes
    • TV Yes
  • Internet access

    • Internet access Yes
    • Wifi Yes
  • Accessibility

    • Upper floor reachable by lift
    • Walk in shower

    This property is situated on the 3rd floor and benefits from lift access. However, there are 4/5 steps to the car park.

  • Suitability

    • Designated/ Private parking Yes
Check-in/out

Check-in from16:00

You will be asked to check-out before11:00

Floor Plan

The High Riggs Residence location within Edinburgh

Postal code

EH3 9BW

Nearby

  • Health spa
  • Shops
  • Express supermarket
  • Bar / Pub
  • Restaurants
  • Nightclub
  • Museum
  • Theatre

The High Riggs Residence reviews

independently rated: 75%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 8 user reviews of The High Riggs Residence
05 Dec 2019

Service:

Reserve apartments needs to hire customer service reps with people skills and human emotions and be upfront about all policies regardless of which booking site is used so there aren't surprises for the customer.

Product:

The apartment was ok. The location was great. The layout was terrible and it was missing quite a few typical kitchen implements, which made cooking in a challenge. Also, you need to use both hands to exit the apartment as both the knob and deadbolt must be turned simultaneously, which is a real challenge if you are carrying anything at all outside or if you have a disability or injury. I would not stay here again but that's largely due to the terrible service provided by Reserve Apartments in advance of my stay and less to do with the apartment itself.

Our response

Thank you for taking the time to leave feedback. At Reserve we do pride ourselves on providing good customer service and I am sorry to hear that on this occasion you were unhappy with the service provided. I have looked into the situation surrounding this booking and can see that a member of our team dealt with your enquiries at the time. The website used to make your booking is a marketing channel used by our company to advertise our holiday lets.
Thank you for bringing areas for improvement to our attention - I have passed them onto the Property Manager who will take steps to make the improvements at the apartment

review via Feefo.com

11 Jul 2018

Service:

Service very good. Callum met us and showed us the apartment which was lovely and an excellent location for seeing Edinburgh.

Product:

Beautiful flat and very central.

review via Feefo.com

02 Nov 2017

Excellent service on arrival. Apartment good value for money. Central location and spacious.

review via Feefo.com

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By booking through the Reserve Apartments website you can enjoy exclusive benefits such as:

  • Flexible Check In and Out
  • Best Rate Guaranteed For Reserve Collection Properties
  • Free Wifi

 

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