Reviews of The Traquair Park Residence

Service:

Quick to respond from queries

Product:

We were delighted with our stay at Tranquair Park which was close to the zoo and a short bus journey into the city centre. The owner was helpful after asking if I could park our car on our first day early to head to the zoo and actually said we could check in early. The house was a good size and having the garden was great to come back and let the kids out for to play a little after a day out and eating our dinner outside.

Our response

Thank you so much for taking the time to leave feedback. We are glad you all enjoyed your stay and that you made the most of the garden! We look forward to welcoming you back to Edinburgh again soon

Service:

Verry good house.

Product:

Very good house.Excelent service.

Our response

Thank you so much for taking the time to leave feedback. We are delighted that you enjoyed your stay - receiving 5*'s is always fantastic to see! We look forward to welcoming you back again soon

Service:

Everything that was required was supplied, the booking, the access, the information for the accommodation and devices, the cleanliness and presentation was excellent. Contact with managers of properties was easily accessible and responses were excellent.

Product:

Beautiful property. Spacious but homely with excellent fittings and everything catered to provide for a family. We all loved it!

Would recommend for 4 with the beds but up to 7 as long as bunk beds with trundle fit the configuration.

Our response

Thank you for taking the time to leave a review. We are delighted that you found the booking and communication quick and efficient - we take pride in providing excellent customer service! It is wonderful to hear that you found the property spacious and comfortable, and we hope to welcome you back again soon!

Service:

It was good.

Product:

The property was well maintained. Amazing place for a holiday with family and friends. Eddie the property manager was too kind and polite.Will definitely come again.

Service:

Great service. Reply very quickly and easy to book. Manager was very accommodating for arrival time. Easy to get in touch with

Product:

Gorgeous apartment. Great location. Would love to stay here again