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Reviews of Circus Mews

independently rated: 100%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 6 user reviews of Circus Mews
15 Feb 2017

Lovely apartment. Immaculate. Alison was very helpful. Location is great

Our response

Thank you for your positive feedback - its always great to hear when guests have a good experience in our properties, we hope to welcome you back soon.

review via Feefo.com

10 Aug 2016

Service:

Well organized. Very helpful

Product:

Spotless. Great location.

review via Feefo.com

26 Dec 2015

Service:

Good email communication
Good to be met at alert net to be shown parking

Product:

very nice apartment, very comfortable
Not sure if we were doing it wrong but we couldn't seem to be able to turn down heating thermostat, leaving the place a bit stuffy at times.
Just a security note that the little window in the bathroom was actually unlocked which we noticed after a night of being there

review via Feefo.com

09 Oct 2014

I had to book and pay for my apartment twice, because 'reserve apartments' are just a reservation service, and don't actually take payment for the apartment itself, which I think is a poor system setup. It's just data after all. Also it seems like I ended up paying an additional £100 as reservation fee that I wouldn't have had to pay if I went direct to the apartment's booking site - this charge should be hidden from the user, not added on like a tax.

Our response

Thank you for your feedback. I am very disappointed to read your comments about the payment system and sorry if this was unclear to you on the website.

We are a marketing tool for clients to advertise their property with us and require a 25% deposit to secure your booking.

I can confirm we did only receive your initial deposit. We do stress that the amount seen online is the total amount for your stay, therefore if you were charged anything other than the balance then you will need to take this up directly with the owner who I have passed on your feedback to.

I hope you had a lovely stay in Edinburgh and will return again soon.

Reserve Apartments

review via Feefo.com

14 Jul 2014

Service:

Excellent service throughout

Product:

A lovely property in a delightful setting.

review via Feefo.com

12 Mar 2014

Service:

Good

Product:

Lovely place in great location

review via Feefo.com

Guestbook reviews

This is one of the nicest accommodations we have ever stayed in. Very clean and with everything you could possibly need for a comfortable stay. It is situated in a quiet little lane in the area of Stockbridge but within 15mins walk of Waverley. Ali, who attended our arrival, was very friendly and came to meet us at the agreed time. She told us everything we needed to know before leaving us and assured us she was on the end of the phone should we need anything. It is a short walk (2mins) to the main street of the village where there are a good selection of shops/restaurants/bars/grocery store. The riverside walk is lovely and market on Sunday morning is interesting. All the attractions of the city are not far away and after 2 busy days of sightseeing it was a joy to go back to the quiet of the Mews. It is such a comfortable place and very relaxing. The decor and the finishing touches made for a top class visit, which we would repeat without question

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Circus Mews
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By booking through the Reserve Apartments website you can enjoy exclusive benefits such as:

  • Flexible Check In and Out
  • Best Rate Guaranteed For Reserve Collection Properties
  • Free Wifi

 

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