Reviews of Castleside Apartment

Service:

Good service, experienced no problems.

Product:

Excellent apartment with all main tourist attractions within easy walking distance.

Our response

Thank you for your positive feedback - its always great to hear when guests have a good experience in our properties, we hope to welcome you back soon

Service:

Excellent communication to customer

Product:

Everything at your fingertips plus the xtra touch like the small things milk in the fridge loads of xtra bits very central extremely clean and everything we needed to enjoy our stay

Service:

All good

Product:

Great apartment, great location.

Service:

Good experience, easy to use / book through them. Very satisfied!

Product:

Nice apartment, near all tourist places. Very satisfied!

Service:

Have used them in the past in will not hesitate to use them again.

Product:

Castleside Apartment is the perfect place to spend time in Edinburgh. The location could not be more central and seeing the Castle when you look out of the window is a view you could never tire of. Richard could not have been more helpful and this will be the first residence that I check availability for when I next visit.

Service:

Excellent and fast service

Product:

I stayed with my family for 5 days. The apartment was excellent and very clean.Richard is an excellent landlord and very considerate.He made provisions for everything so that our stay was very comfortable. Whenever I come back to Edinburgh I will definitely try and book this apartment again if it is available. Will recommend it to everyone :)

Service:

Great service and very easy to book

Product:

Great location, and well equipped. Really enjoyed our stay.

Service:

The process was simple and connected us with a great apartment.

Product:

The apartment was amazing! the photos don't do it justice. Much bigger than we were expecting with nice touches like flowers on the table and milk in the fridge. Would definitely stay here again next time I am in edinburgh.

Our response

Thank you for your very kind comments. I'm glad that you had such a great experience of the service that we provided, and it's always nice to hear that the apartment is even better than the photos. Great to hear that you would stay again and, of course, we would love to welcome you back soon!

Service:

Very easy to use and a good selection.

Product:

Lovely, clean apartment in a great location.

Service:

The whole process was okay. The only problem I had was paying the balance directly to the owner, it had to be a deposit to his account directly. This is difficult for some countries. Paying through PayPal or a credit card is more convenient. If we did not have a relative in UK who could deposit for us, I would have gone to another site.

Product:

Location is perfect.

Service:

When we had a problem and telephoned the company they just forwarded us the owners telephone number who dealt with it swiftly for us.

Product:

The Apartment was ideally situated for all amenities, very clean, nicely decorated,comfy bed and the flowers and milk that were left was a nice touch.The only down side was the hot water system lacked pressure.

Service:

Easy to do and information displayed is very accurate.

Product:

Lovely apartment, great location. The flowers and tea bags were a great welcome after a long journey. We'll definitely be back.

Service:

no complaints

Product:

The flat was nicely furnished. Bed very comfortable. Quiet for a city centre property and I enjoyed the bird song in the morning.

Service:

No complaints, although effectively they just put owners and renters in touch with each other so there is little to comment on.

Product:

Really nice apartment - I would happily return or recommend to others. Communication with the owner was good, and it was nice to find fresh flowers and a pint of milk when I got there. When the owner heard that I was bringing a toddler he arranged for a travel cot to be made up and this was ready when I arrived. The flat is clean and in good shape. The only issues are minor - it's rare for an apartment not to have wifi, the bath and shower run very slowly and the communal stairs to the flat from the road are a mess. But generally a good apartment and I would happily return and recommend.

Service:

Easy to use and found what we wanted.

Product:

Lovely spacious apartment in a great location for easy access to the main attractions! Would highly recommend it, very clean, everything you could want and communication with the owners was quick and easy.

Service:

Good, as always.

Product:

Communication with the owner was great. I've been in this apartment before and there have been a few significant improvements first of a the new couch which is a lot bigger and works just fine as a bed for a few nights. The new TV was a nice touch as well.
I'll be coming back for sure.

Service:

N/A

Product:

Great apartment and location. good communication with the owner. Much more spacious than expected. Loved our few days here over Hogmanay. Have already recommended to friends!

Service:

Good, quick service.

Product:

Really nice, clean apartment in the perfect location, with some sweet little touches.

Service:

Smooth and easy, no troubles

Product:

Fantastic! A clean, lovely little flat providing enough space for a small family (we have twin toddlers). Situated very conveniently in the centre of town and opposite to the castle. I think we'll come again =)

Service:

Efficient and quick, very friendly responses from owners

Product:

Apartment in brilliant location, very good size and facilities. The only problem was the level of condensation made it damp - not ideal for the babies' environment, and weather was too cold to have windows open for ventilation. But the heating was efficient and helped dry it out during the day.