Flat and beds not ready in time. Inadequate bedding provided and uncomfortable camp bed in sitting room - not as stated on website.
The flat on Cowgarehead is in a good position for the Fringe festival but it is noisy at night. Only suitable really for a couple. I would not book this flat again.
Many thanks for taking the time to leave feedback. Its great to hear that you were happy with the location of the property, as you have said though it is right in the centre of town, therefore some noise is to be expected. The check in time is 4pm, your group arrived early at 2pm, therefore the property was still in the process of being cleaned when you arrived.
The fact your group required the camp bed and linen for your stay was not communicated correctly for your arrival and for that I do apologise. We did refund you compensation because of this issue your group faced. This has been taken seriously and will be rectified.
review via Feefo.com