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Reviews of The Fettes Castle View Residence

independently rated: 100%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 4 user reviews of The Fettes Castle View Residence
11 Oct 2019

Service:

Reserve Apartments kept us informed at each stage of the booking, emailing what to do next and when to contact Tony the meet and greet guy who was very nice and helpful.
one or two minor points we would like to make that you may find useful to know:
•the wooden table by the white sofa had a broken leg
•There were a couple of marks on the carpet in the lounge between the brown and white sofas and a mark on the throw.
•the red rug had curled up edges making a trip hazard.
•The seal at the bottom of the shower screen over the bath is loose and may need replacing.
•The curtain in the middle bedroom was hanging off at the end. The bed and door to this room were rather squeaky!
•The blind in the master bedroom would not come down
Things worth considering:
•There were only four bar stools around the breakfast bar.
•Some trays may be useful.
•bin liners
we thoroughly enjoyed our stay at Flat 3 - it was very clean, cosy and comfy and we would certainly go there again.

Product:

Flat 3 was a good place to stay and was within walking distance of Dean Village, Stockbridge and Princes Street
would recommend this flat. On the ground floor and a lift to underground parking

Our response

Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay at our lovely apartment. Many thanks for your comments - we have passed these onto the Property Manager who will take the necessary steps to make these improvements at the property. We look forward to welcoming you back soon!

review via Feefo.com

05 Aug 2019

Service:

Highly recommend the apartment we were in. We were met on arrival by Tony who kindly showed us around the apartment, giving us any info we might need and the keys. Our apartment was so well equipped and very tastefully decorated. Modern, light, airy and plenty of space. Excellent that we had our own parking space within the carpark. The pictures on the website really did match the actual accommodation (which is not always the case when booking accommodation online! )

Product:

Wasn't the cheapest accommodation we've been to within Scotland but it was worth it for the gorgeous apartment and plenty of space for the family to chill out for a weeks holiday.

Our response

Thank you so much for taking the time to leave feedback. We are delighted that you had a great stay and made the most of the on site parking. We look forward to welcoming you back soon!

review via Feefo.com

24 Jul 2018

Service:

Very efficient service from start to finish

Product:

The apartment is very luxurious and comfortable. It is modern, light and very well equipped, I particularly liked the Sonos and Nespresso coffee machine!
The location is ideal being so close to the city centre with views of Edinburgh Castle, but quiet and peaceful at the same time. Even closer are the Royal Botanic Gardens, a very pleasant walk through Inverleith Park and if your lucky you might catch the pipers and drummers practicing in the park (see video).
The trendy Stockbridge restaurants, bars and shops are also very convenient, an alternative to the City Centre on an evening. It has secure underground parking which is an added bonus. I will return :)

review via Feefo.com

01 Jun 2018

Service:

Excellent customer service from my first interaction. Would definitely book again. Marketing very accurate, and apartment was everything I had hoped for.

Product:

Luxurious, comfortable, bright and clean apartment. Really well equipped and modern. Is a true home from home. Very quiet, safe and peaceful and yet so close to the city centre.

Love how close it is to walk to the Royal Botanic Gardens and into restaurants, bars etc. Enjoyed the spectacular open view over to the castle every day. Handy to have the secure underground parking space being so close to town.

Excellent service from the team and can't wait to go back and enjoy it again later in the summer!

review via Feefo.com

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