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Reviews of The Lochend Park View Residence No. 2

independently rated: 100%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 4 user reviews of The Lochend Park View Residence No. 2
07 Sep 2017

Service:

Yes, would recommend.

Lovely flat. Clean and tidy.

Parking was OK but could have been made clearer how it would work

Product:

Lovely flat ...................

review via Feefo.com

03 Sep 2016

Service:

Reservation was quick and easy. The only negative was reservation changes are not allowed and cancellations are non refundable.

Product:

Location was excellent during the festival. Close enough to reach venues shops, restaurants, and tourist attractions on foot, but quiet enough to get a good night's rest. The apartment was very comfortable and clean. The only negative was the horrible smell of a broken sewer pipe within the building. Upon check-in they said it would be fixed within a couple days, but it lasted the entire length of my stay. It was putrid and nauseating. They offered no compensation for this issue. We had no where else to stay.

Our response

Many thanks for taking the time to post your feedback. Our cancellation policy is noted in our terms which can be viewed anytime before and after booking.

The pipe was a problem with the building, it was confined to communal areas and was out of our control. The problem has now been resolved.

The property manager did speak with you the day after arrival to sort a few minor issues, there was no further mention of the smell and we were not aware of any request for compensation.

Emma - Reserve Apartments

review via Feefo.com

04 Aug 2016

Service:

Good effective communication

Product:

Nice apartment. Well stocked. Good location.

review via Feefo.com

13 Jan 2016

Service:

Booking was easy and kept up to date with emails, directions and arrangements were fairly good.

Product:

The location was fairly close to the centre - close enough to to walk in and out, but bus routes available if needed. tHe apartment is quite basic in fittings, the main bedroom bed is too large for the room, and you have to walk side wards to get past the end of the bed, the twin room is much the same.
The lounge is fairly comfortable, but the sofa bed isn't that comfortable to sit on for any length of time.
It was clean and good selection on kitchen equipment, enough to to self cater, but limited shelving to store provisions.
We had a good week.

review via Feefo.com