Overall
Approval
95%
out of2433total reviews ofwww.reserveapartments.co.uk

Guest Reviews

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The Cowgatehead Residence

19 Jul 2013 09:07

Service Feefo rating: single plus

It worked without problems.

Product Feefo rating: single plus

The bed was a bit small and the mattress could have been more comfortable.

The St Mary's Street Residence

18 Jul 2013 07:07

Service Feefo rating: double plus

I sent an email to the company on Sunday (to leave of the flat later) and they answered the same day.

Product Feefo rating: single plus

best: location (30 seconds walking to Royal Mile) and very clean

Castleside Apartment

18 Jul 2013 10:07

Service Feefo rating: double plus

Absolutely good!

Product Feefo rating: double plus

Great location,very clean and comfortable.Friendly owners, Beautiful view to the castle.Excellent choice

Rossie Place Corner Apartment

17 Jul 2013 10:07

Service Feefo rating: double plus

Good to deal with all enquiries were answered promptly. Nice people to deal with

Product Feefo rating: double plus

Probably my only criticism was the cot. It was more of a playpen than an cot, so the bottom was too firm we had to make a mattress out of a duvet and put sheets over that. Apartment was really nice though. Bed was lovely. Nice location and would stay again

Rossie Place Corner Apartment

16 Jul 2013 08:07

Service Feefo rating: double plus

Brilliant service.

Product Feefo rating: double plus

A fantastic apartment. Very modern and spacious. Nicer than my house!

The Webstersland Residence

15 Jul 2013 10:07

Service Feefo rating: single plus

Everything went well.

Product Feefo rating: single plus

Apartment clean and excellently located; but: living room needs a new painting of the walls and the DVD player a new remote control (buttons almost don't work). And the apartment is only 100 metres away from the pub mile at grassmarket and therefore very loud at fridays and saturdays (shouting, screaching, singing).

Murano Place Apartment

15 Jul 2013 09:07

Service Feefo rating: single plus

Not sure.

Product Feefo rating: single plus

Appartment was fine.3rd floor up was a bit of a grind.Flat underneath was noisy.my daughter and granddaughter had to move beds into living room to get a good night.s sleep.Could not leave windows open due to people outside in reving cars up at 2.am in morning.
Flat was clean.toilets were difficult to flush.pointed this out to owner who said he would look at problem.Obviously there was a problem before we moved in,so it should have been repaired..
Good location for main tourist area.

The Broughton Road Residence

14 Jul 2013 05:07

Service Feefo rating: double plus

Reserve Apartments were excellent

Product Feefo rating: single plus

When arrived, bed wasn't made and no clean towels so had to buy my linen and towels for the stay. But otherwise everything else was great.

The St Mary's Street Residence

12 Jul 2013 04:07

Service Feefo rating: single plus

It was quick and easy and the fact that you could reserve your flat with a credit card was very, very helpful. We stayed for 3 weeks, so someone came in to change our sheets and towels once a week. A bit strange, as there was a washer in the kitchen. If you're going to have somebody come in, why not clean the sinks and floors instead - things I really don't want to do on holiday!

Product Feefo rating: single plus

The apartment is in a fantastic location - you really are in the center of everything! The bed was also very comfortable and the shower was excellent - rare things in a holiday rental. I appreciated the hairdryer and the mirror being close to a window for natural light. Obviously being at the center of everything means there is a lot of noise, but the bedroom is quiet. It's directly opposite a Travelodge, so things are lively on the street 24/7. The flat itself was a bit Spartan - it could use a bit of paint, and the furniture was tired. The internet never worked, so we ended up paying about 100 pounds to get inconsistent internet from the Travelodge (we were there for 3 weeks.) Our landlady did make efforts to get it fixed, but the final step required her to come in with her laptop, and we couldn't manage to coordinate our schedules. That said, it's a pleasant little place to stay and we enjoyed the location very much.

Elm Row Apartment

12 Jul 2013 09:07

Service Feefo rating: double plus

Really good website easy to find what we wanted, glad I came across it

Product Feefo rating: double plus

Good clean apartment, ideal location for us this time

Waverley Apartment

11 Jul 2013 05:07

Service Feefo rating: double plus

exelant

Product Feefo rating: double plus

they apartment was out of this world clean tidy everything you needed was there .look forward to booking again for next year.

The David Hume Residence (Edinburgh)

10 Jul 2013 08:07

Service Feefo rating: single plus

Customer service was very good. They kept in touch with me by email regularly.

Product Feefo rating: single plus

It needed a bit of care as in the bathroom upstairs needed a shower screen. The shower water also was clogging up and took a while to run. The doors leading to the room were rotting due to the water. These things need to be looked into.

The Lochend Park View Residence

10 Jul 2013 08:07

Service Feefo rating: double plus

prompt responses to my emails about stay and friendly welcome from Alice

Product Feefo rating: single plus

Beautiful apartment so it was a pity the windows and kitchen units were so streaky. A n opener for wine would have been a useful addition to the kitchen and perhaps more than one bath towel per person could be provided for a 3 night stay.

The Webstersland Residence

08 Jul 2013 07:07

Service Feefo rating: single plus

Not sure about you taking payment before the booking was actually secure. We did not realise we we're not making a definite booking until after completing payment details.

Product Feefo rating: single plus

Fantastic location and good value for money;
A bit of a budget option - quality of furnishings a little tired, could do with a deep clean- windows, etc., replacement of blown lightbulbs, and the stairwell to the flat smelling of urine off-putting .... Otherwise reasonably well equipped - everything we needed, and we had a great few days - thanks

The Hart Street Residence

08 Jul 2013 02:07

Service Feefo rating: double plus

From ease of use of the website through to the ease of booking / payment etc, everything worked very well. On the day of arrival, 'Alice' was waiting for us at the apartment. She walked us around the apartment and was very informative, explaining about the essentials. A very prompt refund of the security deposit was appreciated. Thank you.

Product Feefo rating: double plus

Wonderful flat in an ideall location for the city centre. Very well appointed, and fitted out to a high standard.

The Broughton Road Residence

08 Jul 2013 08:07

Service Feefo rating: double plus

Very quick and efficient!

Product Feefo rating: double plus

Very nice place.

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