The bed was a bit small and the mattress could have been more comfortable.
The St Mary's Street Residence
18 Jul 2013 07:07
Service
I sent an email to the company on Sunday (to leave of the flat later) and they answered the same day.
Product
best: location (30 seconds walking to Royal Mile) and very clean
Castleside Apartment
18 Jul 2013 10:07
Service
Absolutely good!
Product
Great location,very clean and comfortable.Friendly owners, Beautiful view to the castle.Excellent choice
Rossie Place Corner Apartment
17 Jul 2013 10:07
Service
Good to deal with all enquiries were answered promptly. Nice people to deal with
Product
Probably my only criticism was the cot. It was more of a playpen than an cot, so the bottom was too firm we had to make a mattress out of a duvet and put sheets over that. Apartment was really nice though. Bed was lovely. Nice location and would stay again
Rossie Place Corner Apartment
16 Jul 2013 08:07
Service
Brilliant service.
Product
A fantastic apartment. Very modern and spacious. Nicer than my house!
The Webstersland Residence
15 Jul 2013 10:07
Service
Everything went well.
Product
Apartment clean and excellently located; but: living room needs a new painting of the walls and the DVD player a new remote control (buttons almost don't work). And the apartment is only 100 metres away from the pub mile at grassmarket and therefore very loud at fridays and saturdays (shouting, screaching, singing).
Murano Place Apartment
15 Jul 2013 09:07
Service
Not sure.
Product
Appartment was fine.3rd floor up was a bit of a grind.Flat underneath was noisy.my daughter and granddaughter had to move beds into living room to get a good night.s sleep.Could not leave windows open due to people outside in reving cars up at 2.am in morning.
Flat was clean.toilets were difficult to flush.pointed this out to owner who said he would look at problem.Obviously there was a problem before we moved in,so it should have been repaired..
Good location for main tourist area.
The Broughton Road Residence
14 Jul 2013 05:07
Service
Reserve Apartments were excellent
Product
When arrived, bed wasn't made and no clean towels so had to buy my linen and towels for the stay. But otherwise everything else was great.
The St Mary's Street Residence
12 Jul 2013 04:07
Service
It was quick and easy and the fact that you could reserve your flat with a credit card was very, very helpful. We stayed for 3 weeks, so someone came in to change our sheets and towels once a week. A bit strange, as there was a washer in the kitchen. If you're going to have somebody come in, why not clean the sinks and floors instead - things I really don't want to do on holiday!
Product
The apartment is in a fantastic location - you really are in the center of everything! The bed was also very comfortable and the shower was excellent - rare things in a holiday rental. I appreciated the hairdryer and the mirror being close to a window for natural light. Obviously being at the center of everything means there is a lot of noise, but the bedroom is quiet. It's directly opposite a Travelodge, so things are lively on the street 24/7. The flat itself was a bit Spartan - it could use a bit of paint, and the furniture was tired. The internet never worked, so we ended up paying about 100 pounds to get inconsistent internet from the Travelodge (we were there for 3 weeks.) Our landlady did make efforts to get it fixed, but the final step required her to come in with her laptop, and we couldn't manage to coordinate our schedules. That said, it's a pleasant little place to stay and we enjoyed the location very much.
Elm Row Apartment
12 Jul 2013 09:07
Service
Really good website easy to find what we wanted, glad I came across it
Product
Good clean apartment, ideal location for us this time
Waverley Apartment
11 Jul 2013 05:07
Service
exelant
Product
they apartment was out of this world clean tidy everything you needed was there .look forward to booking again for next year.
The David Hume Residence (Edinburgh)
10 Jul 2013 08:07
Service
Customer service was very good. They kept in touch with me by email regularly.
Product
It needed a bit of care as in the bathroom upstairs needed a shower screen. The shower water also was clogging up and took a while to run. The doors leading to the room were rotting due to the water. These things need to be looked into.
The Lochend Park View Residence
10 Jul 2013 08:07
Service
prompt responses to my emails about stay and friendly welcome from Alice
Product
Beautiful apartment so it was a pity the windows and kitchen units were so streaky. A n opener for wine would have been a useful addition to the kitchen and perhaps more than one bath towel per person could be provided for a 3 night stay.
The Webstersland Residence
08 Jul 2013 07:07
Service
Not sure about you taking payment before the booking was actually secure. We did not realise we we're not making a definite booking until after completing payment details.
Product
Fantastic location and good value for money;
A bit of a budget option - quality of furnishings a little tired, could do with a deep clean- windows, etc., replacement of blown lightbulbs, and the stairwell to the flat smelling of urine off-putting .... Otherwise reasonably well equipped - everything we needed, and we had a great few days - thanks
The Hart Street Residence
08 Jul 2013 02:07
Service
From ease of use of the website through to the ease of booking / payment etc, everything worked very well. On the day of arrival, 'Alice' was waiting for us at the apartment. She walked us around the apartment and was very informative, explaining about the essentials. A very prompt refund of the security deposit was appreciated. Thank you.
Product
Wonderful flat in an ideall location for the city centre. Very well appointed, and fitted out to a high standard.