Overall

Approval

96%

out of2283total reviews ofwww.reserveapartments.co.uk

Service

We enjoyed our time in the apartment. The house was very cosy and everything you needed.It was a great location for everywhere we needed. Lots of great places to eat nearby and we even had a Chinese Meal delivered to the apartment and it was yummy.Beds were comfortable and toiletries were supplied. We will definately go back.

Product

It was a bit expensive but maybe because it is The Fringe in Edinburgh. They also took a £200 breakage charge so don't worry you do get it back but ours took 8 days to get back into our account.

Service

Stephanie is the definition of hospitality! From the welcoming email, to the offer to make dinner reservations during the height of the Fringe, and laying in an initial supply of groceries; she was very welcoming and focused on our having a good stay

Product

Clean, quiet, new modern, and right on the bus line to get us around town!

Service

Great apartment - good service - enjoyed our stay.. Very minor point - a pair of kitchen scissors and some oven gloves would be useful.

Product

Good value given the mixed quality and pricing at fringe time

Service

Comfortable apartment, close to transport and supermarket. Easy check in process. Nice outlook onto park.

Product

Comfortable apartment, everything as described.

Service

Highly recommend the apartment we were in. We were met on arrival by Tony who kindly showed us around the apartment, giving us any info we might need and the keys. Our apartment was so well equipped and very tastefully decorated. Modern, light, airy and plenty of space. Excellent that we had our own parking space within the carpark. The pictures on the website really did match the actual accommodation (which is not always the case when booking accommodation online! )

Product

Wasn't the cheapest accommodation we've been to within Scotland but it was worth it for the gorgeous apartment and plenty of space for the family to chill out for a weeks holiday.

Service

Great location. Bright apartment. Fully renovated with great taste. Ideal for my wife and I (54 & 55). Thanks to Val for arranging a free car park (impossible to find a parking at reasonable price close to the flat. We did not use our car during our stay.

Product

No surprise. First use without difficulty (from France)

Service

Simple, efficace, chaque étape est détaillée clairement.

Product

Great location, close to the city center and free parking places, many shops. Big apartment, comfy, each room is nice, airy.
The kitchen is big and nice. It lacks a few necessary items though : dishwasher and toaster can’t be used, pans are scarce. Last but not least, a real coffee machine is definitely necessary.
All this doesn’t trump the really nice apartment, perfect for 4 to 6 people.

Service

Flat nice and clean, plenty of stuff in the kitchen for cooking, good wifi, washing machine, TV. So after 2 days I decided to book another week. Plenty of buses to go everywhere in Edinburgh but anyway if you like to walk in about 20 minutes you are in the city centre. Plenty of shops as well. Quiet so good sleep. The manager Tony very helpful, kind and fast to reply to all my requests

Product

Everything was ok as I was expecting

Service

Location is great, property manager was right on time and very friendly.

Product

Rate for 8 nights was more than fare.

Service

The service I received was very good and when I had the need to contact them, they were really helpful. I would have given 5 stars, however the emails that I received were a bit confusing, especially one that said my booking request has been closed, took me a while to work out what that actually meant. Also, the email with the access codes for the apartment was received around 8pm the night before we were due to travel, it would have been better if this was provided much earlier in the day. Also the information on what to do with the key cards upon leaving was confusing as there was three different instructions. sorry if we followed the wrong one!
That being said the Reserve Apartments app was very useful.

Product

The apartment is all that we hoped it would be, the views both towards the city centre and over the Firth of Forth with the balcony were stunning. The apartment itself had every thing that we wanted and we would look to book again as the area was quiet, there were frequent buses to the city centre (exact change only) plus an Asda in walking distance.

Service

The apartment was in a perfect location, clean and spacious.

We were met promptly and Magda gave us all of the information we needed.

Product

The booking process was excellent as clear and concise information was given when we completed the online forms.

Service

Our representative in Edinburgh was wonderful. We requested access to the apartment at off hours and we are so appreciative of how it easy it was to arrange. She texted us shortly after we landed and met us at the flat to show us around. Her recommendations of where to take the kids were bang on.

Product

The flat was so cozy! We were travelling with two young children and the flat was absolutely perfect for us. The rooms were ample size, the beds extremely comfortable and everything was tidy and clean. We ate in a fair bit and the flat was walking distance to the markets and the kitchen had all the supplies we needed. This residence is also close to the Princes Garden/Playground which my children loved! We also loved being so close Dean Village and enjoyed a number of strolls around the village and along the waterway. We highly recommend this flat for a family, so easy to get everywhere because it's only a few metres to bus stops. A suggestion for future travellers ... pack a few laundry pods and facecloths.

Overall

Would defo stay again. Great location, lovely modern apartment! Jamie was lovely so friendly and helpful. Thank you so much

Service

Very easy to book appartment. Friendly service

Product

Very comfortable flat. Perhaps needs new carpet in hall.

Service

In my initial booking the agent went under and my reservation was cancelled. I asked Reserve to hold my booking while the details of my failed reservation got sorted out. They said they would, but they did not. I was fortunate to be able to re-book the same place. Otherwise, the service was very nice.

Product

Nice little apartment in a fantastic location

Service

Easy website to use with good choice of properties.

Product

Great location just a walk away up from haymarket train station. Amazing size of living room! It's a good base to stay for going out and about exploring Edinburgh. Not far from tram stop or bus stops. Was met by christine who was pleasant and recommended places to see. Would book again

Service

Nice contact, Tony was very kind and helped us really good!

Product

We had a wonderful stay @ Bellevue Terrance. Perfect location, spacious & modern apartment and clean. Only one note: beds were very soft, to soft!

Service

Love this apartment! Good location.

Product

Clean, nice and good location.

Service

Good range of options and easy to deal with.

Product

Perfect spot in Glasgow for a weekend visit. Thomas was good to deal with and did all he could to cater for our arrival and departure times. Comfortable and well equipped flat in an excellent location.

Service

Booking was and paying deposit was easy.

Product

Very friendly and helpful owner. Flat lovely, spacious and very clean.

Overall

The flat is lovely, so comfortable and central and with a garden which is perfect for the days when the sun shines. There is a warm welcome and lots of chocolate biscuits! Many thanks to Richard and Barbara.

Service

Very easy to do business with. Easy check-in and check-out. Great apartment.

Product

Great apartment tucked away in a small close. Very quiet and perfect for a short weekend break.

Service

Our third time of booking with Reserve Apartments, we have found them to be reliable and well organised.

Product

The apartment was as described and was just right for us.

Overall

well located and comfortable apartment,.<br />insufficient kitchen equipment to make food: no big pan or casserole to make pasta for 8 for example, no salad bowl ...<br />room on the noisy street and smell of sewage in the double room

Service

The agent was very flexible with our meeting time

Product

The apartment was stunning, well equipped and the location was good

Overall

The apartment on Alva Street was a great location. Very close to restaurants and the tram and Princes Street. The apartment was stocked with toiletries, food treats and extras for the kitchen, had two heated towel racks and even an electric clothes dryer. This helped us tremendously as we didn't have to bring as many changes of clothes in our luggage. I hope we can come back to Edinburgh someday. This location is all we need and no need to look anywhere else to stay. Dealing with Reserve Apartments to book, along with the coordination from the owner of the apartment, made this place a breeze to do business with.

Service

All perfect

Product

Super downtown but quite
2 smaller bedrooms but nice beds
2 bathrooms which apear big.
Nice kitchen and tv
No coffee maker