Approval952433 ofwww.reserveapartments.co.uk
Guest Reviews
The Blair Street Residence
20 Dec 2024 12:12The Royal Mile Residence
21 Oct 2024 05:10Our response
Thank you for your review and kind words about the apartment and kitchen. We’re sorry to hear about the issues you experienced with the toilet and shower. Please rest assured that these have now been resolved. We appreciate your patience and hope to welcome you back for a much smoother stay in the future.
The Lochend Two Bedroom Residence
05 Oct 2024 04:10The Holyrood Park Residence
22 Sep 2024 03:09Our response
Many thanks for your feedback and kind words. We are glad to hear you enjoyed your stay with us and the great location of the property! We hope to welcome you back again soon.
1 Parliament Sq (apt 10), Royal Mile, 300 metres from Edinburgh Castle
11 Aug 2024 11:08The David Hume Residence (Edinburgh)
26 Jul 2024 12:07The Edmonstone's Residence
10 Jul 2024 07:07The David Hume Residence (Edinburgh)
01 Jul 2024 08:07The East London Street Residence
28 Jun 2024 05:06The Broughton Road Residence
19 Jun 2024 10:06The Waverley Park Terrace Residence
17 Jun 2024 11:06Our response
Thank you for your review and feedback! We're glad you enjoyed the flat and its convenient location near Arthur's Seat. We understand your comment regarding the price, we do our best to align our pricing with the current market value, while also ensuring that our guests have a comfortable and memorable stay in this prime location. That said, we’ll continue to review our pricing structure to ensure it remains competitive.We hope to welcome you back in the future!
The Traquair Park Residence
11 Jun 2024 02:06The Lochside House Residence
04 Jun 2024 08:06The York Place Residence
15 Apr 2024 05:04The Albany Lane Residence
29 Mar 2024 08:03Our response
Hi Ioanna,
Thank you for taking the time to leave us a review! We're delighted to hear that you found the house well-equipped with everything you might need. We appreciate your feedback regarding the size of the second bedroom and will certainly take it into consideration for future improvements.
It's wonderful to hear that you had a positive experience with Reserve Apartments. We're thrilled to have earned your trust, and we look forward to welcoming you back for your next visit.
Warm regards,
Reserve Apartments.
The Holyrood Park Residence
15 Dec 2023 09:12Our response
Thank you so much for taking the time to leave feedback. We are glad you enjoyed your stay and found all you needed for your city break. We hope to welcome you again soon!
The York Place Residence
14 Dec 2023 06:12Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed such a fantastic stay and that our Property Management team were on hand to assist with any queries. We hope to welcome you again soon!
The York Place Residence
22 Nov 2023 12:11Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a great stay and that our team were on hand for any queries. We hope to welcome you again soon!
The Broughton Road Residence
09 Nov 2023 03:11Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that this apartment suited your needs for your time in Edinburgh. We hope to welcome you again soon!
The York Place Residence
26 Oct 2023 03:10Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed another great stay in Edinburgh and look forward to welcoming you again soon!
The Lochend Park View Residence
12 Oct 2023 06:10Our response
Thank you for taking the time to leave feedback. We are sorry to hear of the issues encountered during your stay. The Property Management team are currently working on sourcing new furniture and will put this into the apartment as soon as possible. With regards to the water pressure, this is set by the council from outside on the street and is unfortunately outwith our control. We will however ask the Property Management team if they can do anything to improve this. We will also discuss as a team how best to update the parking information on the listing. Please note it is standard practice in the UK to not have plug sockets in the bathroom for safety, however we will forward the suggestion of adding these to the Property Management team for consideration. Please accept our apologies for the balcony door being open on your arrival - we will ask the housekeeping team to check this is closed each time they leave the property. We hope, despite this, that you enjoyed your time in Edinburgh.
The York Place Residence
11 Oct 2023 10:10Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that our team were on hand for any queries about your booking. We hope to welcome you to Edinburgh again soon!
The Waverley Park Residence
29 Sep 2023 10:09Our response
Vielen Dank, dass Sie sich die Zeit genommen haben, Feedback zu hinterlassen. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und dass unsere Prozesse für Sie reibungslos verlaufen sind. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!
The Royal Mile Residence
28 Sep 2023 08:09Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a comfortable stay and that our team were on hand for any queries. We look forward to welcoming you again soon!
The Old Bakery
19 Sep 2023 10:09Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay in this beautiful location and that Tony, our Property Manager, was on hand for any queries. We look forward to welcoming you to Edinburgh with Reserve Apartments again soon!
The St Mary's Street Residence
29 Aug 2023 06:08Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a comfortable stay and look forward to welcoming you again soon!