Overall
Approval
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out of2440total reviews ofwww.reserveapartments.co.uk

Guest Reviews

 1  2   82  83  (2475 matches)  Next »

The David Hume Residence (Edinburgh)

05 Jul 2025 11:07

Service Feefo rating: double plus

Service was excellent. Plain and Simple!

Product Feefo rating: double plus

I do not know where I can adequately start besides just expressing our complete satisfaction with our 4 night stay in the David Hume Residence.

Dealing with David (prior to our stay) was simple. He was informative, timely and cordial in all of his communications.

The apartment was tremendous. Pure and simple.

There were 2 couples sharing the apartment during this trip. When we arrived, the apartment was extremely clean and welcoming (we even had a nip of Scottish scotch waiting for us)!

We had plenty of space to share and plenty of private space as well!

Location wise...we couldn't have asked for anything better. We were a stones throw from the Edinburgh Castle, The Edinburgh Grassmarket (where there are plenty of restaurants and shops). PERFECT LOCATION!!

We experienced zero road noise. NONE!

Bottom line...we couldn't have asked for more with our stay.

The York Place Residence

16 Jun 2025 05:06

Service Feefo rating: double plus

Excellent service .
Great communication.

Product Feefo rating: double plus

Fantastic apartment, clean and very spacious and a bonus having the patio to sit out on.
Very central and 5 minutes walk from Waverley station.
Highly recommend.

The Drummond Duplex Residence

15 Jun 2025 01:06

Service Feefo rating: double plus

Jordan was great at Check in and Jordy answered all my questions quickly. Both did a great job.

Product Feefo rating: double plus

Perfect place for me and my family for an Edinburgh visit. Close to everything. Clean and well stocked. The staff was amazing. Check in was easy and Jordy was super helpful with all my questions. I would recommend to anyone.

The Lothian Road Residence (Edinburgh)

04 Jun 2025 07:06

Service Feefo rating: double plus

Excellent communication from the property manager, service was entirely smooth and without issue.

Product Feefo rating: double plus

An excellent flat in central Edinburgh, well furnished and comfortable. It is within easy walking distance to all central attractions, and close to busses that offer travel further out (such as to the zoo). The flat is close to many restaurants and a small local supermarket. For children, there's a good public playground nearby at the west end of Princes Street Gardens.

Neither my 4yo son nor my 78yo mother had any problem walking to all the facilities we required, but obviously those with limited mobility may have other experiences. There are 60 stairs up to the flat, and the central location obviously comes with some inevitable noise of a busy city (notably, it is on an emergency vehicle route). However, that didn't detract significantly from our stay.

The Drummond Duplex Residence

29 May 2025 11:05

Service Feefo rating: single plus

Easy to pick up the keys.

Product Feefo rating: single plus

Great location and everything we needed.

The Cowgatehead Residence

18 May 2025 12:05

Service Feefo rating: double plus

We were very happy with the service we received

Product Feefo rating: single plus

The apartment was ideally located for central Edinburgh and it was well maintained.

Dean Path [400]

18 Apr 2025 03:04

Service Feefo rating: double plus

Prompt and helpful service and assistance.
Instructions were clear and useful.
They sent us helpful links to assist us in navigating the public transportation (from the airport).

Product Feefo rating: double plus

The management team was very responsive and helpful with all of my questions and requests. The apartment was nice and quiet. The sounds of birds and the river made us feel like we were in the countryside and a short walk later we would find ourselves in the busy West Side.

The Lochside House Residence

13 Mar 2025 09:03

Service Feefo rating: double plus

Reserved apartments was always very quick to respond. Very helpful

Product Feefo rating: single plus

Great house, offering everything you need for a long weekend with family. Could do with some maintenance (e.g. some kitchen drawers hard to open). Some bedrooms warm up better than others. Otherwise a perfect wee place and exactly what I needed.

Our response

Thank you for your review! We're glad to hear you had a great family weekend and that our team was quick to respond and helpful. We’d love to welcome you back in the future!

The Coates Gardens Residence

20 Feb 2025 08:02

Service Feefo rating: double plus

Our host Christine is easily contactable and responsive.

Product Feefo rating: double plus

What a grand apartment! It is a really special place and so representative of Edinburgh,s grand Georgian history. You can sit in the bay window, observe the cobbled street and reminisce in the splendid living room. The bedrooms at the rear are quiet and prefect for our family visit. The area sits in the West End/Haymarket with lots of shops, restaurants and bars we could easily walk to the city centre. Murrayfield, where we watched the rugby, is an easy walk. Prefect for getting the tram to the Airport or down to Leith. There appears to be a new modern shower room, the shower is powerful and hot. Kitchen is well stocked and clean. I would strongly recommend to anyone.

Our response

Thank you for your review! We're pleased to hear that Christine was easily contactable and responsive. We hope to welcome you back in the future!

The Waverley Park Residence

08 Jan 2025 10:01

Service Feefo rating: double plus

Great communication and Tony was very helpful.

Product Feefo rating: double plus

Amazing flat!
Quite and cosy.

Our response

Thank you for your review! We're delighted to hear that you found the communication great and that Tony was helpful. We hope to welcome you back in the future!

The Blair Street Residence

20 Dec 2024 12:12

Overall Feefo rating: double plus

Great location. Very central

The Royal Mile Residence

21 Oct 2024 05:10

Overall Feefo rating: single minus

The apartement ( Highstreet 107) was quite good, The Kitchen well equiped. Everything clean. Unfortunately there were some problems with the toilet flushing. It took ages ( 1/2 h) untill it was refilled. The shower had a similar problem. The waterpressure was so poor , you could not take a normal shower , but had to knee down, so that at least a little water came through. We filled cups to flush the shampoo out of our hair,<br />If this items where repaired , we could recommand this apartement , otherwise not.<br /><br />Hans-Gerd/ Claudia

Our response

Thank you for your review and kind words about the apartment and kitchen. We’re sorry to hear about the issues you experienced with the toilet and shower. Please rest assured that these have now been resolved. We appreciate your patience and hope to welcome you back for a much smoother stay in the future.

The Lochend Two Bedroom Residence

05 Oct 2024 04:10

Service Feefo rating: single plus

Good communication and responsive hosts

Product Feefo rating: single plus

Clean and well equipped apartment in a great location for easy access to convenience stores and public transport. Very responsive hosts

Our response

Many thanks for your review and kind words. We are glad to hear you enjoyed your stay with us and the great location of the property! We hope to welcome you back again soon.

The Holyrood Park Residence

22 Sep 2024 03:09

Service Feefo rating: double plus

Perfect!

Product Feefo rating: double plus

Great location and rental! Right on hop on/off bus stop.Clean. Everything we needed was there. Would definitely book again if we return to area.

Our response

Many thanks for your feedback and kind words. We are glad to hear you enjoyed your stay with us and the great location of the property! We hope to welcome you back again soon.

1 Parliament Sq (apt 10), Royal Mile, 300 metres from Edinburgh Castle

11 Aug 2024 11:08

Service Feefo rating: double plus

The Reserve staff were responsive to any questions ahead of time and during our stay. We had no problems at all and they let us drop our luggage off at apartment before it was ready for us to take occupancy.

Product Feefo rating: double plus

The apartment is in a fantastic location. It is modern and old at the same time. We found the apartment very clean and has everything your could need for your stay in Edinburgh.

The David Hume Residence (Edinburgh)

26 Jul 2024 12:07

Service Feefo rating: double plus

The owner was quick to have a minor repair done & gave us great information about getting to the apartment & possible issues related to traffic (because of the upcoming festivals that swamp the town).

Product Feefo rating: double plus

The David Hume apartment was fantastic. Very comfortable, plenty of space to relax & not be in top of each other, and a fantastic location. The owner was easy to work with & very responsive to questions. We will definitely try to book the apartment the next time we come to Edinburgh!

The Edmonstone's Residence

10 Jul 2024 07:07

Service Feefo rating: double plus

Great

Product Feefo rating: double plus

Great location in the city centre. Small but had everything that we needed.

The David Hume Residence (Edinburgh)

01 Jul 2024 08:07

Service Feefo rating: double plus

It was easy to access the keys. Directions easy to follow. I would recommend a cab yo the apartment if you have a lot of luggage.

Product Feefo rating: double plus

This location couldn’t be beat! Right on the Royal mile very near Edinburgh Castle, Mary Kings Close and Victoria street. The apartment is clean and comfortable. I would recommend it.

The East London Street Residence

28 Jun 2024 05:06

Service Feefo rating: double plus

I stayed here with my family for a couple of days and we had the loveliest time. The location is perfect, not too far away from all the sightseeing spots but in a quiet part of Edinburgh. The check in was very straightforward and our host Tony was very responsive throughout our stay. The flat was very spacious, well equipped, the only room that might be a bit small for some people is the bathroom but it was still spacious enough for us. We would definitely stay here again.

Product Feefo rating: double plus

I stayed here with my family for a couple of days and we had the loveliest time. The location is perfect, not too far away from all the sightseeing spots but in a quiet part of Edinburgh. The check in was very straightforward and our host Tony was very responsive throughout our stay. The flat was very spacious, well equipped, the only room that might be a bit small for some people is the bathroom but it was still spacious enough for us.

The Broughton Road Residence

19 Jun 2024 10:06

The Waverley Park Terrace Residence

17 Jun 2024 11:06

Overall Feefo rating: single plus

NIce flat at the entrance to Arthur's Seat. A bit overpriced, but probably correct market value.

Our response

Thank you for your review and feedback! We're glad you enjoyed the flat and its convenient location near Arthur's Seat. We understand your comment regarding the price, we do our best to align our pricing with the current market value, while also ensuring that our guests have a comfortable and memorable stay in this prime location. That said, we’ll continue to review our pricing structure to ensure it remains competitive.We hope to welcome you back in the future!

The Traquair Park Residence

11 Jun 2024 02:06

Service Feefo rating: double plus

.

Product Feefo rating: double plus

We really enjoyed the accommodation at Traquair Park West. It was relaxing and quiet. The three bed rooms were comfortable and well appointed. There is an eat in kitchen/diner/snug as well as the main living room and conservatory. The house came with a dishwasher and a washing machine which came as well. The conservatory was a great place to wind down at the end of a busy day. Also, we enjoyed seeing the fox basking in the sun in the garden.

The Lochside House Residence

04 Jun 2024 08:06

The York Place Residence

15 Apr 2024 05:04

Service Feefo rating: double plus

Excellent communication.

Product Feefo rating: double plus

Excellent apartment in a great location for exploring Edinburgh. I would highly recommend.

The Albany Lane Residence

29 Mar 2024 08:03

Service Feefo rating: double plus

Fully equiped appartment relatively near to Weaverly train station. We higjly reccoment to choose Reserved Apartments for your stay in Edinburgh.

Product Feefo rating: double plus

The house had everything you might need plus a parking space although we didnt use. Only minus was the small 2nd bedroom but overall it was ok. People at Reserved Apparments really know how to do their job. I will choose them again for my next visit.

Our response

Hi Ioanna,

Thank you for taking the time to leave us a review! We're delighted to hear that you found the house well-equipped with everything you might need. We appreciate your feedback regarding the size of the second bedroom and will certainly take it into consideration for future improvements.
It's wonderful to hear that you had a positive experience with Reserve Apartments. We're thrilled to have earned your trust, and we look forward to welcoming you back for your next visit.

Warm regards,
Reserve Apartments.

The Holyrood Park Residence

15 Dec 2023 09:12

Service Feefo rating: double plus

The apartment was easy to access and had everything you needed for the holiday and it was a nice twenty minute walk to the castle

Product Feefo rating: double plus

The price was right for the apartment

Our response

Thank you so much for taking the time to leave feedback. We are glad you enjoyed your stay and found all you needed for your city break. We hope to welcome you again soon!

The York Place Residence

14 Dec 2023 06:12

Service Feefo rating: double plus

Communication was a major plus point nothing seemed too much trouble. We had conserige on whats app and great communication by email answered quickly. Also our daugther left a teddy and the communication for returning it has been brilliant. Would definitely stay here again and recommend this company highly.

Product Feefo rating: double plus

Outstanding location, lovely layout perfect for our multi generational holiday. Rooms at the front were slightly loud until approx 11pm but totally understandable for such a central location. Noise did not impact our experience at all. Apartment was really clean and lovely and warm for our December stay. Fantasic that all rooms are ensuite. Amazing.

Our response

Thank you so much for taking the time to leave feedback. We are delighted you enjoyed such a fantastic stay and that our Property Management team were on hand to assist with any queries. We hope to welcome you again soon!

The York Place Residence

22 Nov 2023 12:11

Service Feefo rating: double plus

We found the flat to be comfortable, clean, warm and perfectly located. Communication was clear and consistent all the way through the booking. Will definitely stay again when visiting Edinburgh.

Product Feefo rating: double plus

Excellent flat in all ways.

Our response

Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a great stay and that our team were on hand for any queries. We hope to welcome you again soon!

 1  2   82  83  (2475 matches)  Next »
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