Overall

Approval

96%

out of2840total reviews ofwww.reserveapartments.co.uk

Overall

Sijaintina erinomainen. Rauhallinen paikka. Asunnon kuvat antavat paljon paremman kuvan asunnosta, kuin se todellisuudessa on. Asumisäänet muista huoneistoista kuului selvästi.

Service

It’s a very clean apartment. There is a co-op, a couple of takeaways and a Greggs opposite, so no problem getting something to eat or toiletries.<br />It’s about a half hour walk to the centre of Edinburgh or a short bus ride. <br />I would definitely use it again.<br />

Product

Easy to use and a good clean apartment

Service

I use Reserve Apartments frequently for business travel and never have any problems<br />

Product

I recently stayed in this apartment whilst in Edinburgh on business. I work away a lot so have become quite fussy about the places I stay, but this one ticked all the boxes. Fast reliable wifi, really good hot shower, very clean, lots of wardrobe space. There's also lots of extra little touches that make you feel more at home, like really high quality sheets, properly equipped kitchen, and lots of light and mirrors for getting ready.<br /><br />I'll definitely try to book this apartment again next time I'm working in Edinburgh, and will try to make the most of the great location next time! Thanks to Karen for all of her help and very warm welcome.

Overall

Arrival went well we were met and milk etc was provided the apartment was lovely in a very good area just out of the hurly burly of Central Edinburgh would definitely recommend this apartment and will book again

Service

The studio apartment was spacious, clean and comfortable and extremely well located for our stay during the Fringe Festival. The kitchen was generally well equipped - although a few more side plates would have been useful. We appreciated the basics supplied: oil, salt/pepper, tea and coffee etc.<br />

Product

Good place for the Fringe Festival.

Service

No problems<br />

Product

This is the third time we've been to the Tollcross Residence, and it definitely won't be the last. Everything is just perfect and Karen makes you feel so welcome. We particularly love the location (quiet but still right in the centre of everything), having outdoor space, and secure parking included. See you in December!

Service

Reserve Apartments were great<br />

Product

We absolutely loved this apartment. Everything was perfect - location, layout, cleanliness! Karen has thought of everything and we couldn't have asked for more, from high quality sheets to biscuits and fresh coffee on arrival. We will certainly be back!!

Service

Easy to navigate clear instructions .Have used before and very happy with service.Properties as described .<br />

Product

As described clean and quiet. Only slight niggle was dirty grill pan and s few dirty plates in cupboard ..easily rectified with dishwasher as and did not detract from rest of apartment which was high quality

Overall

The flat was well positioned and well equipped, clean and ready for us. The only negative comment on the flat would be that for 5 people one bathroom makes life difficult, even one extra loo would have made life easier. However, the lack of communication from Pawel made us wonder whether we had been scammed. It doesn’t take much to answer emails these days.

Service

No complaints!<br />

Product

We would like to “Thank you” so much for allowing our family to stay at your place for the time we spent in Edinburgh. There couldn’t have been a better place to stay that met all our needs while visiting. We treated 31/4 like it was our home away from home. Everything was fantastic. Thanks again

Service

First of all i like to say edinburgh is a fantastic place to vist i would recomend anytime ,and the penthouse we styed at was amazing the service was exclent fettes aparment is a peaceful place to stay if with family,this was my first time in edinburgh we just loved evry minute of it, my kid specaliy enjoyed the time ther ,will be back soon.many thanks to the team at fettes apartment 😀😀😀<br />

Product

First of all i would like to say edinburgh was a amazing place to vist with family would recomend any time,my pentthouse we was staying at was exclent clean tiedy beautiful soroundings,fettes apartmemt is a fantastic place to stay if ur looking for bit of peace joy.thanks to the fettes aparment team we will be back soon thanks for a nice time u provied for us .

Service

Brilliant - couldn't fault them!<br />

Product

We absolutely loved this apartment, everything was perfect! The whole place felt brand new and the photos really don't do it justice. We stay in Edinburgh quite a lot and it's rare to find such a spacious, light apartment, in a good location at a reasonable price. Everything was spotlessly clean and the linens were quite high quality for a holiday apartment. Despite the location it was quiet as you are set back in the square away from the main road.<br /><br />The local area was brilliant, loads of coffee shops (go to Machina!) and places for food, and a Tesco, Sainsburys, 24h Scotmid AND Lidl just a minute from the apartment. We could walk to Royal Mile in a few minutes, and there were loads of buses right outside in to the New Town, Leith etc. <br /><br />Our only tiny gripe would be that it would be good to have parking but understand that this is like gold dust in Edinburgh...<br /><br />We've already booked to come back during the Festival and can't wait to be so close to George Square and the Pleasance!<br /><br />Big thanks to Eddie and Reserve Apartments for answering all of our annoying questions before we stayed!!

Overall

We stayed at the apartment for 3 nights and had a great time. The apartment was very clean and had everything we needed. Also within walking distance of the St Enoch Centre and Argyle St. Thomas was so nice and couldn't have been more helpful. We would definitely recommend this apartment.

Service

Excellent and pleasant stay :)<br />

Product

3 for 2 night offer brilliant !!

Overall

This is an excellent appartment finished to a high standard with nice little touches like sky tv which was great bonus as we attended the British open and we're able to keep up to date. Parking also very safe, would definitely recommend. Area between apartment and Ocean Terminal badly littered but that is a poor reflection on the people who litter and the council for letting it get to this state but this had nothing to do with the appartment. Reserve apartments easy to deal with and whole experience great.

Service

Very efficient service from start to finish<br />

Product

The apartment is very luxurious and comfortable. It is modern, light and very well equipped, I particularly liked the Sonos and Nespresso coffee machine! <br />The location is ideal being so close to the city centre with views of Edinburgh Castle, but quiet and peaceful at the same time. Even closer are the Royal Botanic Gardens, a very pleasant walk through Inverleith Park and if your lucky you might catch the pipers and drummers practicing in the park (see video). <br />The trendy Stockbridge restaurants, bars and shops are also very convenient, an alternative to the City Centre on an evening. It has secure underground parking which is an added bonus. I will return :)

Service

Very good and professional contact. Information given in the offer fully described factual condition of the apartment. I strongly recommend . We definitely want to come back and deal with Reserve Apartments.<br />

Product

Very nice, comfortable and cozy apartment. Clean rooms, fantastic beds! The apartment not far from the Royal Mile and main attractions. We want to come back here, if possible, next time.

Service

They could have change sheet/duvet and towels since we stayed for 10 days<br />one bedroom was cold that should be fixed and difficult to lock the maindoor fix the locker / keys<br />

Product

because the towels and sheet/duvets did not get changed and we stayed 10 days plus one bedroom with shower beside was cold and did not get fixed<br />and problem to lock the door

Service

The apartment was 1st class and contained all we required for our break. Beautiful Leith Docks location with regular bus service to central Edinburgh less than 5 minutes away. Secure parking on site and local restaurants and pubs within short walking distance. Fully recommended.<br />

Product

Excellent VFM with efficient booking process.

Service

Brilliant - always use Reserve Apartments and can't fault them!<br />

Product

This is a really beautiful apartment in a great location - we loved the artwork and the thought that had gone in to decorating. Everything felt brand new and spotlessly clean. Beds were comfortable, and there was plenty of space for such a central apartment. The location was fab - just next to Haymarket station and a short walk to the main areas, with a Tesco and loads of cafes etc round the corner.

Service

Service very good. Callum met us and showed us the apartment which was lovely and an excellent location for seeing Edinburgh.<br />

Product

Beautiful flat and very central.

Overall

From the moment we arrived to when we were leaving we were made to feel welcome and at home. The apartment is spacious and well equipped but also very cosy with lots of sofas and a very comfortable bed. Kitchen and shower room are both modern and the whole apartment is clean and fresh. We were supplied with loads of clean fluffy towels and lots of goodies in the fridge and kitchen cupboards. The apartment is perfectly located, away from the bustle of the city but within easy walking distance of the centre (or minutes by bus for those who are less active!) We enjoyed exploring the area in the evening and found three pubs, each with it's own different character, a decent chippy and a very good Italian restaurant.

Overall

Lovely central flat with great local amenities.

Service

Meet & greet was very good and David responded to messages during our visit.<br />

Product

It was very comfortable and well equipped. Carpets were ''tired'.<br />The most disappointing/frustrating feature was either non-existent or poor internet / wifi connection which was never resolved during our stay.

Service

My stay was about 2 weeks and few days after arrival the fridge stopped working and it was replaced only after 10 days. so basically almost all my stay the apartment was not self-catering apartment and it would be cheaper to stay in a hotel in this case. I complained to "reserve apartments" and asked for some reasonable compensation, but I did not receive any reply. So, of course I am not happy with the service. Of course such things can happen but 10 days to replace a fridge is just too long.<br />

Product

as I have already explained, I am not happy because fridge stopped working few days after arrival and it took 10 days for the agent to replace it. so in the end it would be cheaper to stay in a hotel because apartment was not self catering

Overall

Strengths: Quiet location. Comfortable. <br />Weaknesses: Bathroom small - shower sprays all over floor & toilet. Taps also spray out too fast. Could have been a little cleaner - dirt in bathroom corners, bathroom mirror & tv screen dirty. Couldn’t access live tv stations. Kitchen needs microwave. Would probably stay again.

Overall

Lovely new apartment. Perfect location for someone who wishes to explore Edinburgh with Haymarket literally at your door step. The apartment itself is tastefully decorated and had everything we needed for our stay. Thanks for alllowung us to check in straight away after we reached Edinburgh. Enjoyed our stay very much and wished we could’ve extended it for the rest of our stay in Edinburgh. Will definitely recommend.

Service

Reserve Apartments was very responsive to all of my questions. I would recommend their service for anyone looking for an apartment to rent in Edinburgh.<br />

Product

My family of four loved this apartment. It was exactly as advertised and the apartment is the perfect size for families. The owners and property manager were very responsive to our questions and requests. We didn't use public transportation so it was an added bonus to have a reserved parking spot. We will definitely be returning to The Cruickshank Residence for our next trip to Edinburgh.

Service

There wasn’t much service required apart from letting us in, however apartment was clean. There were some useful notes provided.<br />

Product

I thought it was overpriced, even for Edinburgh. It had everything we needed but I was a little disappointed overall. We were kept awake one night due to an argument in the street, police etc. Quite a busy corner and the area is ok but not great.

Service

Excellent customer service from my first interaction. Would definitely book again. Marketing very accurate, and apartment was everything I had hoped for.<br />

Product

Luxurious, comfortable, bright and clean apartment. Really well equipped and modern. Is a true home from home. Very quiet, safe and peaceful and yet so close to the city centre.<br /><br />Love how close it is to walk to the Royal Botanic Gardens and into restaurants, bars etc. Enjoyed the spectacular open view over to the castle every day. Handy to have the secure underground parking space being so close to town. <br /><br />Excellent service from the team and can't wait to go back and enjoy it again later in the summer!