OverallApproval95%out of2432total reviews ofwww.reserveapartments.co.uk
Guest Reviews
The Broughton Road Residence
09 Nov 2023 03:11Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that this apartment suited your needs for your time in Edinburgh. We hope to welcome you again soon!
The York Place Residence
26 Oct 2023 03:10Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed another great stay in Edinburgh and look forward to welcoming you again soon!
The Lochend Park View Residence No. 1
12 Oct 2023 06:10Our response
Thank you for taking the time to leave feedback. We are sorry to hear of the issues encountered during your stay. The Property Management team are currently working on sourcing new furniture and will put this into the apartment as soon as possible. With regards to the water pressure, this is set by the council from outside on the street and is unfortunately outwith our control. We will however ask the Property Management team if they can do anything to improve this. We will also discuss as a team how best to update the parking information on the listing. Please note it is standard practice in the UK to not have plug sockets in the bathroom for safety, however we will forward the suggestion of adding these to the Property Management team for consideration. Please accept our apologies for the balcony door being open on your arrival - we will ask the housekeeping team to check this is closed each time they leave the property. We hope, despite this, that you enjoyed your time in Edinburgh.
The York Place Residence
11 Oct 2023 10:10Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that our team were on hand for any queries about your booking. We hope to welcome you to Edinburgh again soon!
The Holyrood Road Residence
05 Oct 2023 09:10Our response
Thank you so much for taking the time to leave feedback. We are glad you enjoyed your stay and made the most of the property's good location. Thank you for your feedback on where the property can be improved - we will ask the Property Management team to consider purchasing new bedding and pillows and to look at the dishwasher door. We hope to welcome you again soon!
The Waverley Park Residence No. 2
29 Sep 2023 10:09Our response
Vielen Dank, dass Sie sich die Zeit genommen haben, Feedback zu hinterlassen. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und dass unsere Prozesse für Sie reibungslos verlaufen sind. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!
The Royal Mile Residence
28 Sep 2023 08:09Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a comfortable stay and that our team were on hand for any queries. We look forward to welcoming you again soon!
The Old Bakery
19 Sep 2023 10:09Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay in this beautiful location and that Tony, our Property Manager, was on hand for any queries. We look forward to welcoming you to Edinburgh with Reserve Apartments again soon!
The St Mary's Street Residence
29 Aug 2023 06:08Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a comfortable stay and look forward to welcoming you again soon!
The York Place Residence
20 Aug 2023 06:08Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your Fringe trip and found all you needed at the apartment for a self-catering break. We hope to welcome you again soon!
The Lochside House Residence
14 Aug 2023 08:08Our response
Grazie per aver dedicato del tempo a lasciare un feedback. Grazie per averci avvertito durante il tuo soggiorno della caduta dello specchio - a volte queste cose possono accadere e siamo contenti che nessuno sia rimasto ferito. Siamo spiacenti che ritieni che questa proprietà non abbia un buon prezzo - tieni presente che ha un prezzo competitivo rispetto ad altre proprietà comparabili in città. Ci auguriamo, nonostante questo, che ti sia piaciuto il tuo soggiorno a Edimburgo.
The Coates Gardens Residence
16 Jul 2023 05:07Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed a great stay and that this property was perfect for your needs. We look forward to welcoming you again soon!
The York Place Residence
30 Jun 2023 12:06Our response
Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and found all you needed for your self-catering break. We look forward to welcoming you again soon!
The East London Street Residence
24 Jun 2023 06:06Our response
Thank you so much for taking the time to leave feedback. We are glad you enjoyed your stay and made the most of the great location. We look forward to welcoming you again soon!
Canal View Cottage
07 Jun 2023 08:06Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and hope to welcome you again soon!
The Palmerston Place Residence
02 Jun 2023 10:06Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and made the most of the fantastic central location. We look forward to welcoming you again soon!
The Gloucester Lane Residence
20 May 2023 12:05Our response
Thank you for taking the time to leave feedback. We are glad you made the most of the great location and that our team were on hand for any queries. We are however sorry to hear that you would not book to stay again. Please note we tried to contact you numerous times to arrange for one of our maintenance team to visit and rectify any concerns during your stay. Since your departure our team has attended and addressed the most urgent issues - they are now in touch with the Property Owner to arrange fixing the rest. We hope, despite this, that you enjoyed your visit to Edinburgh
The Holyrood Road Residence
17 May 2023 06:05Our response
Thank you for taking the time to leave feedback. We are glad you liked the apartment and that you made the most of the allocated parking - a great asset to a city centre property! Thank you for your suggestions of where to improve the experience at the apartment. Following your direct email we have forwarded these to the Property Management team for consideration. Please note, as this is a self-catering apartment, we ask that guests purchase supplies such as toiletries for their stay - our team are happy to advise on local shops in which to do this. We hope to welcome you again soon!
The Cruickshank Residence
08 May 2023 06:05Our response
Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and that you liked the apartment. We look forward to welcoming you again soon!
The Castle Esplanade Residence
04 May 2023 10:05Our response
Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and found all you needed. We look forward to welcoming you again soon!
The Shandwick Place Residence No. 2
02 May 2023 06:05Our response
Thank you so much for taking the time to leave feedback. We are glad you had a great stay and enjoyed exploring Edinburgh. We look forward to welcoming you again soon!
The Waverley Park Residence No. 2
04 Apr 2023 09:04Our response
Thank yo so much for taking the time to leave feedback. We are delighted you had such a great stay and that you enjoyed exploring Edinburgh. We look forward to welcoming you again soon!
The Waverley Park Residence No. 2
20 Mar 2023 12:03Our response
Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and that our Property Management team was on hand for any queries. We look forward to welcoming you again soon!
The St Mary's Street Residence
15 Mar 2023 05:03Our response
Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and enjoyed exploring Edinburgh. We look forward to welcoming you again soon!
Edmonstone Suite, Old Town, 250 metres from Edinburgh Castle
22 Feb 2023 08:02Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that the property suited your needs. We look forward to welcoming you again soon!
The Castle Esplanade Residence
15 Feb 2023 10:02Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay, especially the great views of Edinburgh Castle! We look forward to welcoming you again soon
Canal View Cottage
28 Jan 2023 10:01Our response
Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that our team were on hand for any queries. We look forward to welcoming you again soon!