Frequently asked questions

Here's a selection of the questions we get asked regularly.

Can't find the answer you're looking for? Contact us and we'll get back to you as fast as possible.

In the event you wish to book multiple properties, please use our Group Booking service detailing which properties, specific dates, how many people in your party and if you have any special requirement e.g. double beds setup, travel cot etc. We will then arrange with property owner and negotiate the best price and adjust the rate so you can book online or alternatively we can take your booking over the phone.

Some property managers take a security deposit to cover damage to properties over and above normal wear and tear, or for properties left in an unacceptable condition where additional cleaning is required. Our owners are fair and want your repeat custom.

All discounts applied to each property are genuine and have been activated by the property manager/owner.

When you have results after applying your dates and party size, on the left hand side highlighted in orange is a 'refine your search' box. You can narrow down your search results by clicking e.g number of bathrooms/bedrooms, outdoor space, parking etc. until you have a manageable number of results.

We can generally hold dates for 24 hours. We do not take provisional bookings.